Office supply store

Kia ora team,I just want to give a huge shout out to the lovely retail assistant managing the Wearhouse Stationary counter. I've been twice to this store and both times each team member not only has great service, but is very knowledgeable with printing. Printing is a very technical job and with my crazy design each sales assistant instantly knows how to execute the printing.The sale assistant that served me was a female sales assistant that clearly knew what she was doing as well as communicated the waiting time, as there were customers lining up. At this point, I didn't mind waiting or coming back the next day so I left and came back within the hour and they were done! :)The printing was done so well I returned within the next hour and half to get more done. Again, the lovely sales assistant was quick and done this with out a fuss, customer service makes a huge difference but also customers being patient just makes life easier. Well done to her :)

Post shop still has stock of post bags at old prices.

Spent around 30 mins walking around instore just to find someone to process my order of 4 office furniture items 2 weeks ago during my visit. Not once was I greeted or approached by anyone, everyone seems to be too busy standing around chatting with each other doing nothing despite me walking around looking for staff, very obviously going to make a purchase and even then I had to ask a few times before I found someone helpful" enough to take my money. 0/10 customer service.Staff was misinformed as they told me it was going to be $60 delivery per item which is beyond basic logic

Awesome little store, the staff are always so lovely, willing and helpful.Great place.

Needlessly rude. I'm even giving it one star just because they let my toddler use their toilet for a wee. The lady acted like it was a huge pain even though i thanked her many times. Then when I went to pay, I asked for a gift card and that's when things turned really pear shaped. She said they don't do gift exchange cards for toys, only for books. Another lady in the counter right next to me was talking really loudly so when I asked the lady to repeat she acted really annoyed. Then I asked if craft supplies were toys too as they were among the items I brought. I had also brought a book and a toy truck. I wanted the card for the book and the craft and was trying to understand which items I could get the card for as she refused to give it for any of the items. I was very polite and calm this whole time but really didn't appreciate the rudeness so said there was no need to be rude. She apologised in the most insincere manner ever as if I was at fault.Then I went back straight away to ask for the card for the book I had purchased, to which she started lecturing me about needing to keep my receipt. Eventually got her to write me a card. Her initials are a.l.l or a.d.d or something like that...I should have cancelled my purchase in the first place. I'm never going there again. She clearly hates her job and spoilt what started off as a really good day for me. NZ employers have a tendency to ignore customer feedback but her attitude is sure to cost the business $$$

I made a purchase online and had no communication for 2 weeks when it will be shipped etc. I persisted to contact them as I was concerned via email and phone, and as I had no reply tried my luck on their facebook page. Finally I had a response, and my items were shipped. Nearly 3 weeks after ordering, the items were received. Happy with the items, but very poor communication.

A great variety of products. Great for school stationery - as all the other people doing there can no doubt attest to. It was busy but the staff stayed calm - bonus :)

Great staff, it would be lovely if they had a romance section.

I rang through directly to the store for help with an urgent order. I spoke with store manager - Chris Taylor. I cannot thank her enough, professionalism A+ and customer service with a smile. Thank you Chris, you definitely saved the day!

Lovely lady and great gift shop