Jewelry buyer

Walked in like every LOTR fan would and wasn’t sure what to expect as we were sure they are getting fans visiting all the time.We ended up being absolutely surprised by the amazing service and hospitality in this shop,Jamie the amazing sales associate immediately welcomed us and showed us all the amazing ring related artifacts they have in the store together with incredibly interesting stories about the store part in LOTR.The Jewelry in this shop is amazing and I ended up sneaking back and buying my girlfriend an anniversary gift, Jamie did everything to make sure i get the right version of what i chose and packaged it to perfection.My girlfriend was absolutely floored from the gift and the fact that it came from the same people that forged the one ring.I would recommend this place even if you are not a LOTR fan as their quality and service are un matched and the prices are absolutely reasonable!

Had various watch repairs there and found them absolutely fantastic. Thank you for your great service. Highly recommend

Best service when you want to buy gold and buy silver in New Zealand. They are the best gold merchants in Auckland. Expert gold dealers that give you the best prices also when selling gold. Highly recommended!

Awesome team very helpful

My wife and I ordered elvish wedding rings in red gold from Jens Hansen back in March 2020. We were afraid of ordering rings we had not tried on, but we took the plunge and we were not disappointed! The customer service was great. They made sure everything was precisely the way we wanted. When they arrived, we were overwhelmed by the beautiful craftsmanship. My particular ring is quite hefty (I was hoping it would be!). The day of our wedding finally arrived in October and waiting to wear these beautiful works of art was quite difficult for both of us! Thank you very much Jens Hansen! You made our special day that much more special!

Glen is always so professional and welcoming, you'll always leave the store feeling like you were the most important person in his day. He makes you feel comfortable and ensures all your needs are met. Glen is so expressive and in touch with his emotions that it flows through to every piece. Dealing with Glen is definitely an experience you'll never forget.

I wish to thank all the masters and people who handle customers for their craftsmanship and excellent service!Rings and chains are so beautiful, and they look perfect - just as I remember them from the movie. Well, with the only difference that I bough the silver ring)At first, I hesitated to make a purchase, because their delivery service didn't ship to Russia. I wanted to use a mail forwarder, who takes some extra payment for their service, but was unsure if FedEx will handle my case. But people from customer service told me it is okay to ship this way, and now I'm a happy owner of these beautiful pieces.I hope to visit your store and workshop one day in person with my fiancee and pick our wedding rings)

Took engagement ring in to get resized and they had it done within a day so we could take it on our holiday the following day. Friendly staff and great service and quality!

Just been in to get glasses repaired. Great service. Will be ready in an hour. Very informative, helpful and professional. Thank you

Thank you for the amazing service today while choosing earrings for my mum.I really appreciated the effort you put into the gift wrapping as well.Will definitely be back soon!