Travel Agents

Erynn Bell was an excellent coordinator. She was incredibly punctual with her responses and helped me make some last minute changes when my flight itinerary got altered. We also spoke on the phone a few times so she could get a feel for what I was looking for before making the itinerary. At first I thought the price seemed high, but it was worth it to have everything done - inter-NZ flights, transportation, and motels all seamlessly coordinated so i never had to worry about how/when I would get somewhere.

Great to deal with. Really went to a lot of trouble to find everything that we wanted.

We are very grateful for the assistance and recommendations from the lovely guide Alex! He was incredibly knowledgeable and patient. If it wasn’t for Alex, we wouldn’t have been on the amazing trip to Glenorchy & Paradise. Thanks again : )

I went to Renee with last minute plans and she worked her magic to pull it all together!Highly recommend her, she's bubbly and supportive! Definitely made my travelling experience stress free <3

Very helpful and patient, thanks Drew! (Ps we’re in Japan now, thanks for booking everything)

I tried to phone but couldn't get through for ages so end up hanging up so not sure why I got this review to complete

We dealt with Len booking our first family trip. He was absolutely awesome and answered any of our questions or concern. He showed true professionalism and experience. Cheers Len

Awesome service. Gajendra was very helpful with all the enquires. Great communication till the end of the trip.

This is the best bargain in Queenstown - for just $9 you get a fast ferry ride out of Queenstown, around the point, then down the far end of the Frankton Arm to the Hilton. It's effectively subsidised public transport, but it's a great way to enjoy a cruise on the lake, and then a lovely walk back, for an absolute bargain.The trip leaves from just in front of the embarkation point for the steamer, is fast, fun and has great views of the town and then down the arm.Stop at the Hilton for lunch and get the next ferry back, or, do as we did and walk back - it's flat, has some lovely views, and the Boatshed Cafe at Frankton Marina makes a great half way stop for lunch.You can just turn up, but as numbers are limited, best to book, as they have no capacity to run extra services.And note, this is now a sperate service to Queenstown Water Taxis, which will do the same run for $50, but does have the advantage of being flexible with times and numbers, as it is a taxi, rather than ferry service.

I found the staff at HOT - The Crossing great to deal with. Hayley M did a wonderful job organising my flights (Tauranga to London return) and booking my Trafalgar tour of Ireland. Nothing was too much trouble; even sudden changes in return flight dates. Everything went smoothly but I knew HOT were only a phone call away should anything go awry. Thank you HOT.