The Hour Glass Auckland | Official Rolex Retailer | Official Rolex Service Centre

The hour glass is one of best AD to shop Rolex in Auckland, and Danni is also one of the best sales of Rolex in Auckland, I been deal with Danni over 5 years, her service is always professional and trustful,my wife and me are satisfied with her excellent service. Highly recommend her to all my friends

Had a great experience buying a watch yesterday. Paula is really patient and helpful. Finally I got the watch that I liked. That’s awesome! ! I will definitely come back.

Great experience! Thank you to Paula and your great customer service.She is very patient, knowledgeable and understood exactly what I wanted. Highly recommend the Hour Glass and Paula

It’s a very nice experience to shopping in The Hour Glass, Paula is a friendly and professional SA that I never met. She explained everything that I asked clearly and helped me finally got my dream watch!!Highly recommend, definitely will comeback for another purchase.

Had a wonderful experience buying a Day-Date 40 for my husband birthday gift. Looking forward to buying another my dream watch through the boutique to me also. Thanks in particular to Paula all her help. She is super friendly, kind and very reliable. Strongly recommend to get Paula’s help if thinking of visiting The Hour Glass. She will go out of her way to get what you really want.I would highly recommend visiting this store first if you are in Auckland. Anywhere after this may be a let down for you.

Excellent service!! I got my father’s dream watch today for his surprise birthday gift, I appreciate you so much Danni. Looking forward to see you again for mine 谢谢

I had an amazing experience at The Hour Glass store in Auckland CBD, and it was all thanks to Ming, the sales associate who helped me out. Even though the watch I wanted wasn't in stock, Ming was incredibly knowledgeable about it and went above and beyond to help me out.Ming's friendly and accommodating nature was exceptional, and he made the whole experience stress-free and enjoyable. He provided me with valuable insights and recommendations that allowed me to make an informed decision about the watch I wanted.The fact that Ming promised to let me know once the watch is back in stock truly showcases the dedication and commitment of The Hour Glass to providing excellent customer service. I am confident that I will be able to purchase the watch I want from this store soon, and I can't wait to do so!Overall, The Hour Glass store in Auckland CBD is a fantastic place to buy watches, and Ming is an exceptional salesperson who provides top-notch service. I highly recommend this store to anyone looking for a great shopping experience, and I am sure that Ming will make your visit an enjoyable one too.Update - Mother's Day 13.May 2023Got a Santos de Cartier ref W2SA0016 and Rolex Lady Datejust ref 279174

I would like to thank Stefan and the team for my recent purchase (an outstanding tool watch). There customer service is second to none in NZ, and I would highly recommend the Hour Glass team for any of your watch needs. I'll definitely be back. Thanks team.