Supercheap Auto Kelston

TERRIBLE SERVICE TODAY (14/07/2023) THE CUSTOMER SERVICE GIRL COMPLETELY IGNORED ME AND REFUSED TO PROVIDE ME SERVICE FOR ABSOLUTELY NO REASON.

Staff were super friendly and helpful and helped me find what I was after. 10/10!

Great store friendly helpfull staff helped find right battery on there computer awesome cheers

Good price for my oil and great help finding a suitable oil filter

After reading the reviews, I was hesitant to go. But once I did go, I realized a lot of things. People expect the staff to come and lick their shoes for them and to take care of them as if they are the ruler. The staff jobs are already hard, why do people have to make the staffs life miserable by making them worship. Also some people except that every aisle should have a staff standing there and waiting for them. The few staff members are more than enough to run the store and they do it well. Yes they might be moody, but just get your stuff and leave, they aren’t making your life miserable by not replying to your “hi” , so don’t make their life miserable either.Anyways the store had a lot of useful things and the staff helped me get what I needed.

Ordered click n collect for 4 spark plugs. Waited for 30min. Received none as only 3 physically available. Went all the way from Sandringham to Kelston..What a pain!!!! Refund for the order processed 5days to get. Again diverted to SCA Henderson. What a waste of time..jjjjjj..

Professional & efficient staff - headlight bulb replaced fast and at a great price. Thank you Zach!

Went the to get a wire brush they didn't have eney to my liking but I did get a cheep little vice for $15 it's made of aluminium not very strong but OK for very small stuff so with that in mind it's good for the price

This morning I had to have my vehicle jumpstarted by State Insurance Roadside Rescue and was told that the battery has to be replaced. Once my vehicle was jumpstarted I went straight away to SuperCheap Auto in Kelston. I couldn't go inside the store as I needed to keep my vehicle going or else it won't restart. I explained to the lady who answered the phone my situation (that I wanted to purchase a new battery and to have someone install it for me this morning). I also informed her that I was parked outside the store. She advised that she would find out and get back to me (put on hold). She came back with Sorry we don't have the equipment available to do this for you". I'm thinking "equipment???" I couldn't believe it. So I asked whether their Henderson branch could help me and she said best to give them a call first in case I go there and they can't do it. So while my car is still idling in their carpark

Staff a very helpful. Csn be busy at times. Just be patient and the staff will help you out.