Van rental agency

This was a very excellent experience we order a little car for the 2 weeks we stayed when we picked our car up they told us that they upgraded us which we gladly agreed which turned out to be the best holiday ever so thank you enterprise

Myself and 10 other friends booked a 12-seat Toyota Hiace Minibus for a trip to the mountain, Taupo and surrounds.I had an excellent interaction with Anthony who was extremely helpful from the get-go, very efficient, had great communication and helped a lot. In future I will definitely be using CCR Palmerston North!

Got good rate from third party rental website. Car was good and customer service person Mazhar at the Napier was excellent. He kept everything ready for us.

Fu****g rude staff wouldn't bother trying to rent a car from them

I've made a booking for 4 full days from Sunday morning to Thursday morning and they charged me for an extra full day just because they do calendar day". Obviously I had to pay foe insurance an extra day... rip offThe heater was not working. I had it swv up on 30 degrees and it hardly gave any heat so I was freezing most of the time.Paid $30 to be covered with full insurance

What you save on price, you pay for with time, stress and poor quality vehicles. Upon collection, the truck we requested had been rented elsewhere. After a 1.5 hour wait we ended up with a truck that we didn't initially choose (all the automatics had been rented). Although some members of staff were helpful and apologetic, the truck we finally received was covered in scratches, dents and the tail lift only worked intermittently. Whilst waiting for our issue to be solved, the waiting room was full of other people with complaints or issues.In the vehicle we finally received, the air con and radio did not work so it was actually easier to drive 1000ks to Christchurch with the windows down.. Upon returning our vehicle to the Christchurch depot, our return time of 10am was also the time another customer was due to collect the truck. It was in no fit state to be rented out straight away (it had, by this point, a flat tyre) which shows some further flaws in the u-save systems.Whilst it did fulfil our requirements, our experience was not without additional stress, worry and logistical issues caused by the booking system at u-save Auckland Airport. If you can, we'd really recommend paying a little more for security and peace of mind elsewhere.

Squabs and curtains were so dusty that all three of got cronic hayfever. We left a back window open while driving and the amount amount of dust blowing around was incredible. Husband spent 3 hours vacuuming and moping as soon as we got to the Sth Is. Handbrake pulled out of the floor.. so we spend our 9 days holiday with no handbrake! We had to fix the cutlery drawer that kept coming out while we were driving. Would not recommend.

Lee was really helpful when it comes to pick up and drop off. They give instructions for every simple things so nothing can go wrong. I hired a small truck and it was really helpful when moving houses. You get the best service what you paid for.

Queenstown Airport - The booking was easy, the car (Corolla) was in good condition with all the dings and scratches expected from a second hand vehicle that ended up in a budget rental yard, but I have a problem with the attitude of the agent when returning the car. They found" a new chip on the windscreen and first thing was to tell me that is going to be $80

Exceptional Service and Friendly Faces at New Plymouth Airport Car RentalReturning home is always a delight, thanks in no small part to Marcus, Sarah, and the entire team at New Plymouth Airport Car Rental. Their service extends beyond the typical car rental experience. It feels less like a transaction and more like a partnership.Every time I arrive, I am welcomed warmly, making me feel at home despite just stepping off the plane. Their personalised service, genuine care, and attention to detail stand out in today's world of automation and self-service.The team at New Plymouth Airport Car Rental goes above and beyond to ensure each customer's needs are met, making every car rental experience smooth, convenient, and enjoyable. It's not just about renting a car; it's about providing an exceptional experience that makes you feel valued.Highly recommend New Plymouth Airport Car Rental to anyone seeking a seamless, personalised car rental experience.