Hospice

An amazingly big appreciation goes to this place. It is just wonderful, The place is beautifully set out, warm and welcoming.. Myself, my grandmother and my family were treated with love, care and respect.The staff were just amazing, couldnt have asked for better. Love you guys and thankyou from nana gwenda and the family xo

Severerly understaffed, the place is neglected and so are the residents.. they sit in soiled nappies for days on end, killing their dignity. Send ya loved ones elsewhere they deserve better than this for profit cash cow instutution.

Mum is very happy at this Rest Home. Staff are friendly and helpful.

Don’t come here if you have young children. We were made to feel extremely unwelcome by staff...

Very poor management needs better trained staff.

What an awesome op shop! The layout is interesting and great for browsing and the staff are friendly. There is a good selection of bric-a-brac, crockery, clothing, books and magazines. Lots to keep a person busy for a while! Highly recommended!

Great for clothes and Knick knacks but too small for service area - everyone is squashed together and only one till / would’ve more effective yo change the layout

The Community/peopleThe management, residents and staff are extremely caring, supportive and friendly. They work hard to accommodate the individual needs of each resident to enable independent living. The community work together to assist those who are finding it more difficult. (maybe add any other relevant features)The Units and services providedThe units are renovated in neutral tones before each new tenant moves in. They have a lovely sense of space with high ceilings and a large bay window, which allows natural light to flood into the living area. Rates, Unit insurance and maintenance of outside windows, lawns and gardens are provided for in the weekly payment. The tenants are responsible for contents insurance, power, phone and broadband. All Unit residents are provided with an Securely alarm in case of emergencies. The cost is included in the weekly payments.ActivitiesA Community Centre enables the Unit resident to enjoy organised activities. We have an excellent Village Committee, who work extremely hard to ensure there is a variety of activities for the residents to choose from and are always open to suggestions. Weekly activities include exercise, knit and natter, book club, bowls, happy hour and board games. Every Friday evening the residents get together and enjoy and meal of fish and chips or, alternatively, you can bring your own. Then there the monthly activities of going out together for a lunch, housie, afternoon teas and pot luck meals.

EXCELLENT SERVICE PROVIDED TO MY ELDERLY FATHER WHO WAS SUFFERING FROM CANCER- MY FAMILY WISH TO THANK THE WEST AUCKLAND HOSPICE FOR THEIR CARE AND LEVEL OF SERVICE,.

Very good