Jeweler

Always amazingly helpful, considerate and enjoyable experience at Fingers

I highly recommend Aurea Jewellery to anyone looking to purchase or create a beautiful piece of jewellery. I was lucky enough to hear about Alex through a friend a few years ago, she is a dream to work with, so helpful and full of knowledge. The design process with Alex is so much fun and I always feel my ideas are really valued when we work together. So far I have a beautiful bracelet crafted by Alex in memory of my late grandma and I have since been back to design both my engagement and wedding ring- pieces which I will treasure for a lifetime. Thanks so much Alex.

Always a good service from Gina and would recommend to anyone

My husband designed me a beautifully unique engagement ring and I needed to find a wedding ring that would compliment it, yet not take away from its beauty. I couldn't find anything on the market that exists, so I went to Mason Carter for a custom ring. They took my engagement ring and created a perfect molded wedding ring that slots into the exact groves of the engagement ring. I couldn't be happier with it! So beautifully crafted and the attention to detail is beyond what I expected. Highly recommend!

Disappointed with the poor customer service my Fiancé and I received from this store. I was recommended The Diamond Shop by a friend of mine, so we decided to take a visit to have a look at wedding bands.We felt very rushed and unappreciated. The store assistant wasn’t very helpful and at the end she took down all my details and said she would be in touch. Three weeks later and not a peep from anyone. Extremely frustrating as I was looking forward to making a bespoke ring after hearing such wonderful feedback.

Bought Dimond earrings and necklace for my wife, celebrating 43 wonderful years of marriage.The staff were absolutely wonderful. They were sincere, knowledgeable, patient and understanding.It was a pleasure to hand over the money.I will be back.Cheers and best wishes,Duncan McNab.

As an American visiting New Zealand for the first time, I couldn't be more pleased with the result of Orbit Jewelry's and owner Jeurg's services. Jeurg is a true artist, and his design and making of a gold pendant for me was flawless, including its delivery to the U.S. after I returned home. I can highly recommend him and his firm!

I came in today with my daughter, and had an amazing customer service experience. I’d seen other earrings I liked elsewhere but the service here was fantastic - friendly but not pushy, and the two staff members had a really good energy about them, making me feel very comfortable. Even though I was being served by one, the other also joined in conversation and talked to my daughter also, which was really impressive as a lot of the time staff don’t care if it’s not “their” sale. As soon as we left my daughter said how nice the ladies were. Thanks for the amazing service today - you’re both an asset to Michael Hill!

I am so upset with my service I have received at the silverdale branch yesterday.My necklace broke on the 31st of July and I contacted Michael Hill online and they said please bring in the necklace and we will replace it. Then shortly after lockdown hit and I wasn’t able to come in store. Finally lockdown ended this month so I chatted a few days ago to someone online on the Michael Hill website and they said yes that’s fine please bring the necklace in to your closest branch.I ordered this necklace online because I don’t live close to a Michael Hill but I drove 50kms to Silverdale today to have my necklace replaced.I showed my receipt and was given a new necklace, it was on the counter and then just before I could leave I was told they actually can’t replace it as it is a month out of warranty I explained that it broke over lockdown and lockdown only lifted this month so I’m now coming in as I was told to do online. She says sorry there’s actually nothing we can do.My engagement ring is from Michael Hill I’ve been a loyal customer and to be turned away like that after being told multiple times to go in store is beyond frustrating.

Greg Holland is an outstanding craftsman, his work and ideas are truly amazing!We loved working with Greg on our engagement and wedding rings and also my diamond earrings and a necklace over the years. Being involved in the design process is really exciting, it really gives you a unique experience and an amazing result (at no extra cost of buying from a high street store).I would not hesitate to use Greg Holland Jewellery again, in fact I look forward to it...! I would also recommend it to friends and family without hesitation.Thank you Greg for the personal service!!