Heartland Hotel Glacier Country

Friendly staff. Room was small but it is clean and newly renovated. Location is great as it is close to restaurants and cafes.

Good hotel - clean, friendly staff and comfortable. It's a little small but would be fine for most. It's located close to everything in fox glacier.The walls are thin so bring earplugs if you want a good night sleep. Also, if you can, request a room on the upper floor - if you're at the bottom, you'll hear the upstairs people shuffling around at random times of the night.

It was cozy but i paid $159 ;quite expensive but anyway it is clean. But the next to our room,the Chinese guy was snorring and i could hear that sound. It was terrible. Expect thst one,everything was good.

If you are disabled in any way shape or form, or if you plan to be able to prepare your own meals then either give this place a complete miss OR make sure they will house you on the ground floor! I suspect they have a standing agreement with a bus company and if you arrive after the bus has arrived you will be put upstairs like we were. This was totally unacceptable for me with my disability and caused me undue pain and discomfort. Also, there was a trip hazard just after the top of the stairs and one of the hand rails was loose when I used it to get up and down the stairs. This is an old Hotel that has been renovated quite beautifully and they have put beds in that sit together for couples or can be split into two for singles. I suspect this is specifically to cater to the bus company. The brand new toilets are annoying to use, especially for males who have to hold the seat up while they urinate. Also the lid falls on your back when you are sitting on it. The tiny sink pools water on the ledge around the tap and the soap cake runs away. The glass shelf next to the sink is not level and everything slides off it. The rooms get extremely hot in the late afternoon with the sun beating in and there are no fans in the rooms. They will bring you a floor fan on request. These are a bit too powerful even on the low setting and with the short cord and such a cluttered room it was difficult to find a place to position the fan. The second afternoon the room was not quite as hot because the sun was behind the clouds but the room was still very stuffy. The fridge is tiny and has no freezer compartment. No washing up facilities or soap or tea towel, let alone a sink or plates and utensils or a hot plate. If you stay here and you want to eat cheap, your best bet is either noodles, a salad, sandwiches or a pie from the very small store next door. Otherwise you will be paying dining out prices wherever you go. On the flip side we did have a complimentary breakfast supplied which was delicious and plenty of choice. Reception is not accessible for the disabled either, with steps from either direction. Last but not least, the beds were the hardest and most uncomfortable we have slept in so far. We would not return here without an airtight guarantee of a ground floor room and probably would choose somewhere else just to have the better cooking and fridge facilities. The staff were polite and friendly mostly. Cleaning staff were very friendly. The rooms were very clean and tidy on arrival. Wifi was good too although it was a public one.

The heartland a typical country town hotel with a few nice extras like a large buffet breakfast. The rooms were clean and provisioned with everything you'ld expect of a larger hotel such as numerous bathroom products. The staff were very helpful and more than happy to help with a few extra requests. It's conveniently located across the road from Fox Glacier Guiding where you leave for heli hikes.