Video game rental store

This place is aweful. Have been Renting a lot of DVDs from this store, especially over the winter months. The phone never gets answered when I ring for queries, we get hounded with several txt per day to remind us to return DVDs by 6pm (one txt is ample thanks!) then once DVDs are returned, often than not, we are then txt to say DVDs haven't been returned, and only later they find that they had them all along. And lastly the attitude of the staff down there is below shocking!!! Rude, grumpy clowns.

Great store. Friendly staff. Lots of movies to choose from.

That was really easy. Paid. Received. Got a bit confused and got some phone help. Used for almost three days till we couldn't take anymore. Dropped off at local courier. Got my deposit straight back. More than enough games for us. Now my partner wants to get this for her work. I will probably do it again after we recover. I highly recommend this experience to anyone anywhere in New Zealand.

Super grateful to Nik for making my 11year old's bday party a VR Success! Great communication and support, absolutely recommend to others.We had a blast!

Nik and his team provided great service. Communication was great and Nik really tries to cater to your needs to make your event successful. Thank you Nik and team.

Wide selection and wonderful helpful staff. Wicked deals too.

It was an awesome experience getting to use the Oculus Quest 2. The team at VR Hire made it very simple to order, and get our headset delivered. Nik provided great instructions via email on how to receive, use and send back the headset. This company is highly recommended!

Excellent products and service! What stood out for me was the customer service throughout, from the initial order through to the final check in after the VR gear was returned.I wanted to try out a VR headset before buying one, to make sure I wasn't wasting money on something that made me feel nauseous from motion sickness (an experience I had with an VR headset around 2014-15). The VR headset technology has come such a long way since then, so the gear itself was excellent and the hire packs are very well laid out with clear instructions on how to get everything up and running.If anyone is considering buying a VR headset, I'd encourage hiring one through Virtual Reality Hire beforehand to make sure it is right for you. It was worth it for me having that peace of mind that a VR headset is going to be a good purchase for me.Thanks again for the great service.

great video shop, id say the best in Hamilton

I had a excellent experience here... The customer service was brilliant... he was very informative certainly knew his videos and the area... had a few laughs with him... it was good would definitely be returning and recommending