Dress store

Nothing but professional and personal service. I went to buy 2 gowns and I got 2 very different gowns. I absolutely adore the quality and the price. Thank you all so much

Unfortunately my visit was not what every girl dreams of.Firstly this was an hour and a half appointment as well as paid and I travelled a long way to get there. I would've really appreciated if I was able to have a look around and find something I liked as I was unsure on what I was after and every dress that was brought in was not my style. Which then wasted a lot of my time and money. We were never offered anything to drink either.Secondly I was put with a new lady on her first day (who was lovely, and doing her best) But unfortunately she wasn't as experienced, as you'd expect and didn't fit the dresses to me which made me swim in every dress. I did not feel like a bride at all. She needed someone to assist her the whole time as it made my experience not very professional.Unfortunately I would not suggest this place to any upcoming brides as I had much more enjoyable and professional experiences elsewhere. Was a bit of a disappointment to end my special day.

I wouldn't hire from Brides on Thorndon again. We hired our mens suits for our Wedding in April 2023. Firstly, I agree with all the other feedback that Jenny is amazing. Jill, the owner, however let us down and caused me a great amount of stress. We booked in our final suit fitting and flew up our son from Christchurch for the morning for the fitting. Jill failed to write the booking in her book and although they advertise they open at 10am on a Saturday, they weren't!. We waited 35 minutes outside. We rang and left messages and emailed. There is no mobile contact number for anything urgent, so we left to try to get suits elsewhere. We were called just before 11am to be told Jenny and Jill were now there. They had gone out for coffee. Jenny looked very apologetic, however Jill was adamant that as the owner she could shut up shop get coffee as she pleased. When I questioned her as to why there is no mobile number so people could contact them inside of working hours, I was told she didn't want to be on call to everyone and anyone. I felt completely dismissed by Jill and I found her attitude unprofessional. There are other options and as you cant guarantee that Jill will be open, or contactable, I would definitely look elsewhere. Its just too stressful dealing with her.BTW- the boys did look amazing and the only stress in organizing our wedding was dealing with Jill.

Great to deal with! Always a pleasure :)

So impressed with the customer service at this store. Shopping has never been on my list of favorite things to do at the best of times but the help and support I received today made my experience so enjoyable! It was quick, fun and exactly what I was after! I highly recommend this store and will definitely be going back!

I purchased the long hooded pink cardigan and very very disappointed with quality. Have worn twice and pull/rub marks now make it something I can only wear around home. Waste of the $70 I spent. I expect better quality for those $$

Recieved my top and love it . Thanks for the great quick arrival of it.

Very unhappy with the customer service. Lady was very rude and showed clear differences in treatment from me and my white friend solely due to race. Unfriendly and unprofessional. Didn't feel welcome at all. Dress prices were obscene and not worth the $600 cost by any means!!! would give 0 stars if I could.

I cannot find the words to truly reflect what a fantastic service Kirsty offers. Professional, friendly just made this special time perfect. Thank you from the mother of the banana.Highly recommend.

Very helpful staff. Would love to shop again