Northcare Accident and Medical

I had a really bad experience with Dr Anuj yesterday. He was rude, talked down at me and my partner. Didn't let me finish my sentences and kept interrupting me. Told me that I can only discuss 1 issue and for everything else I will have to rebook. Why? This isn't a free service, I'm paying for this, so why can't I discuss everything that I came here for? I did book an appointment and at the time the receptionist didn't advise me that I can only discuss one thing.Dr Anuj's failed to show compassion and empathy.I have been a patient there for over 20 years now and this service has left me very disappointed.

Took my son who was in agony here and the so called ‘doctor’ spent 10 minutes with him and sent him home with constipation. Fast forward 8 hours later and he was in starship hospital having emergency surgery for a burst appendix. Health and disability commission will be informed about this. Absolutely disgusted with this centre.

All the negative comments in regards to this place I have to disagree with, I’ve only had the best care from Reception, Nurses and the Doctors since I’ve been going here. Dr Booth is the man and definitely knows what he is talking about, maybe he’s not everyone’s cup of Tea. If you want straight up advice and no BS he is the man to talk to. Please don’t forget these Health providers are under immense strain at times, don’t be fast to judge as they are doing the best they can for you :)

WORST doctor's I have ever been to. Went in with severe abdominal pain only to be told by the doctor that his wallet is full because too many people who just don't excercise rely on medications and pills to be slaves to corporate giants.I paid 110$ to be told he wrote a book and he knows 100% I just have to excercise to relieve my sudden severe worsening abdominal pain.only went there as emergency because I couldn't get a GP consult fast enough horrible experience

I am local to this clinic and have been here many times and always come back. Never had a bad experience and always seen quickly, which is not always the case at emergency clinics. A week or so ago my 12 year old was seen by Dr Boot who needed to carry out a minor procedure. Done with kindness and efficiency and saved a trip to the hospital on Mothers Day thanks to his medical experience (thank you!). Today I saw a different doctor and I appreciated her kindness and efficiency in sorting my issue out. Special thanks also to the triage nurse who we saw both times, also very empathetic and efficient, and reception staff. This is a great clinic and glad we live local and can use the services including pharmacy on-site where prescriptions are sent through electronically. I believe that some of the negative reviews left in recent times are symptomatic of staffing issues and pandemic-related pressures on a stretched NZ health system. We are however happy patients and hope that people who have chosen to work in healthcare under difficult circumstances know how much they are appreciated!

I have only ever had good experiences with this clinic. The nursing team are fantastic and really take care of you no mater what the issue is. The doctors are great and easy to talk to. Highly recommend for all your medical and accident needs. I will also note, It's really handy them having all the services in one spot also.

Efficient service and kind staff. I have been visiting Northcare Medical Centre for a fracture, and my experience so far has been great. I would like to recommend this place! As an urgent walk-in patient, the waiting time was short compared to my past experiences at other medical centres. All staff members are professional and kind. I would like to especially thank Erin, who is not only professional and kind but also has a great sense of humor, making her an asset to the team!

Dr Samad is incredible. She was patient, kind and gave me heaps of information. Anyone who is anxious about seeing doctors, I would highly recommend seeing Dr Samad.

I'm incredibly grateful to the team at Northcare and Dr Boot. I wasn't in good shape when I showed up, and they took care of me quickly and kindly. I felt listened to and wasn't treated like a number which was very refreshing. Highly recommend Northcare!

Shocking service, doctor only very briefly looked at my sons hand, told me radiologist specialist would look and report on injury within 6-24 hours. Told us to make an appointment with a hand specialist without even knowing what was wrong with my sons hand. This was on Wednesday 17/05/2023 it’s now 19/05/2023 and I’ve just had a missed call from the centre. When I rang back receptionist told me no one had rung me and I’ll just have to wait and see if anyone calls me back. They have charged me $58 for this so called service. Male nurse that dealt with us on the day was nice and is the only positive experience.