Queens Road Medical Centre Panmure

Since my husband and I moved our GP to be this clinic’s Dr Ali. He is amazingly solved our any questions and problems immediately with very rich his medical experience and skills. Pulse his understanding caring manner is the most important thing. Highly recommend Dr Ali is the best choice

If you're looking for a high-quality clinic with a team of knowledgeable professionals who genuinely care about your health and well-being

Best Doctor's EVER...They really care..I love ❤️ them

The worst service I have ever experienced. Do not go here if you seriously need medical help as the doctors and reception staff are neglectful. I have been to this doctors multiple times and I only moved to Auckland 3 months ago… I have been multiple times as every time they fail to do their job. Not only are they severely lacking in empathy which doctors should have, but they are also neglectful, rude and make mistakes every appointment. I have requested to be referred to the concussion clinic in every single visit. ACC has big heard from my doctors, they can’t tell me the clinic I have been referred to, and essentially the referrals don’t seem to have been done/exist. I asked about this to reception staff and tried to express how disappointing it is that they can’t send a simple referral and I have to keep following up and paying for new consultations. The lady on reception was rude and HUNG UP ON ME. This practice does not care to carry through their simple duty of care. Reception staff look miserable and need to smile. Doctors need to be more attentive and empathetic. They are dismissive and can never seem to do their job or “have time”. A referral takes about 2 minutes and I understand they may not have time there and then but it shouldn’t take weeks or months. Especially if they are recommending it to help.

Outstanding, really caring, very professional, community focused practice. Have been a family client for over 25 years & will continue too. All staff are incredible from the receptionists, to the Nurses & Doctors. Cannot recommend highly enough.

Had a 2:15 appointment and at 2:50 still hadn’t been seen. Terrible service with no apologies, explanations or smiles.

Rip-off!! My grandfather is a pensioner/elderly with very limited english has been with this family doctor for just about 4-6weeks now and every visit he complains about his visitations so then I started tagging along to his appointments to find out and everything flows fine but the 1 time he goes by himself again due to me being busy at work he gets double charged and then I call to enquire why such amount they advised he had phone consultations that were outstanding on his account!! My grandfather has NO phone and which is why I’m the point of contact and no way have i been taking consultations on behalf of my grandfather. Stop the irrelevant charges team! Y’all need to survive off whatever service you guys provide but also does our elderly with the such amount they receive from the government.

I was with them 5 years ago but then shifted to medical flatbush centre( worst doctors ever !would not recommend)because we moved houses .....buy since we've had bad experience with flatbush doctors, I decided to register again with Healthstar, it's worth the drive out to them!

Got all 3 of my vaccine shots there.My first shot was a 4 star, their staff seemed slightly unpreped to handle the visitors but at least the medical staff who gave me the vaccine seemed professional and patient for my questions (although I didn't really have any for her). My first shot experience is the ONLY reason why I'm not giving a zero star review.My 2nd shot also went well, I didn't have to wait very long to get it done because there was no one there. Afterwards, I asked to get a covid test for surveillance purposes because there were numerous location of interest in the area I live in, despite not having any symptoms or visiting any of those places. The staff asked me to sit down around the reception area, then asked me to sit outside to continue waiting. Eventually, I finished my nasal swab at 9:34, after finishing my vaccine at 9:09 (I arrived at 9:02). During this 25 mins, there were other visitors but only a handful. When I sat around the reception area, I can clearly hear the staff/receptionists chatting. Which is just very unprofessional. I think waiting is alright because there are other visitors, but I happened to overhear a staff asking another about me, so it really sounds like they completely forgot and left me on the side. This really upsets me because there are plenty of staff but their work seems very unorganised. I understand that it's been a busy time for them but I think this is well beyond justifiable.And my booster shot experience, the biggest reason I decided to write this review, was just highly disappointing. I was the first to arrive, been waiting both inside the centre (reception area) and outside, but somehow they gave the vaccine to someone else who literally just walked in. And they probably were going to give the second vaccine to the other guy who walked in afterwards, if I didn't say something. I am just so speechless about their common sense and organisation.Now I only regret not going to somewhere else, such as a pharmacy. This centre is actually the 2nd closest, but since I've gotten my previous two doses here.Other than my vaccine experience. I'd also like to point out another of their unprofessional act. When I got my first and second doses, there was a staff standing around the door to make sure I have scanned the QR code and sanitised. But when I was waiting in the reception area, the people arriving didn't scan and no staff ever told them to. Some even came without a face mask and only literally just put one on while they were visiting. There was one female medical staff arriving and literally walking pass me without a mask on, not even holding one too. I know everyone kind of already gave up on scanning and masking, but this is a MEDICAL centre which is meant to be SAFE for the vulnerable and everyone. So how safe is this place?Please get some professional training. Please don't talk about your weekends and valentines day plans when the visitors are 2 metres away from you, especially they have been left on the side without any proper information over what is going on.

Very friendly and patient receptionists. Nurses and doctors are very helpful. Very glad to change my son's GP to the GP here!