Noel Leeming Botany Town Centre

I had a hideous experience today. My partner and I went there to browse the fridge. One Indian worker approached us and said, you guys aren't going to buy

Great place good helpful place excellent staff go out of their way to help they never pressure you to buy the big name brands always promoting NZ made...

Got a new phone for mothers day which came with free galaxy pro buds. The buds were out of stock so I was told I would get an email once they arrived in store in approx 2-4 days. Over a week later no contact from them so I decided to phone and follow up, they advised I could pop in and collect as they were now in stock. Went in same day after work to collect and the guy smurked at me and said ive already collected them, insinuating I was dodgy and trying to scam them!!! The salesperson next to him overheard and knew that I hadn't received them and told the guy they were set aside for me. To the older Indian guy that works Tues afternoon please get your facts right before you accuse and make people feel like criminals. Not a nice experience.

Had to wait a bit, but then the manager came to help and got a good rundown on Nespresso machines and walked a way buying one.

A young female staff went out her way to help me locate my receipt when all older staff refused to do so. Even the managers. Bravo to this young lady. You deserve a 5 star customer service award. Thank you

DO NOT BUY ANY INSURANCE FROM NOEL LEEMING. THEY ARE CHEATER. I BOUGHT IPHONE AND ADD INSURANCE. NOW I TRY TO CLAIM THE INSURANCE, I HAVE TO PAY EXCESS FEE $200. SO TOTAL I SPEND $2398.99. AND THE INSURANCE ONLY WANT TO GIFT ME THE CREDIT NOT THE IPHONE FOR $1860.54. SO WHAT THE PURPOSE INSURANCE FROM NOEL LEEMING. ITS WASTE OF MONEY AND TIME. AT LEAST THEY CAN PROVIDE ME BACK WITH IPHONE. WHAT DO YOU THINK?

Poor service, no one approached me even though I was only the 2nd customer. I had to ask for help. Smartwatch on special but not on display and I can't see it because they can't open the box. What's the use than of buying from a store, just buy it cheaper online. People buy from store so they can see and feel a product before buying it. I will try another company

Would rate 0 stars if i could, horrible service from the staff.Went to go drop off my AirPods that i bought a couple of months ago as there were issues with them,The technical support guy had no idea how apple devices worked and had to ask me how to even get to the settings screen. After having to bite my tongue and work with him we finally dropped them off they took a bunch of photos to prove that they were in-fact faulty, i then had to make a second trip back to them to call apple care and sort it out myself with their phone behind the desk.If i knew i had to do this they should have advised me to call apple care first from the start.Apple care then booked me in to a authorised apple product device specialist to get it looked at.Noel leeming would also constantly bring up the fact, even in one of the emails that they sent me that if the product was found to have no faults that i would have to pay for the technician to look at it.Seems like they didn’t want anything to do with it from the get go.From the time of purchase i was assured that if there were any issues with the product that they would replace it no questions asked.If i were you i’d avoid buying anything electronically related from this store as everyone only seems to care when theres a sale to be made

Appalling customer care service from the store manager Fahad Qayum and his team. Purchased a Flatbed Sharp microwave which got bust within a couple of days. Returned it and its more than 72 Hrs we are waiting for either a refund or replacement. We are stuck without a working microwave now for more than a week with a 1 year old baby.