The Eye & Face Institute

Lovely ladies

This place is an absolute waste of precious money and time, I went there for acne treatment on my face for which I paid almost 3000$ the lady there told me that my acne would be cleared by that and all the marks on my face would be gone, after going there for 8 treatments taking time off work every week I got absolutely nothing done my face is still the same and the owner or the boss lady working there Jenny is just avaricious lady who just wants more business she asked me to pay another 900$ for a facial cleansing she just wants more money by scamming people. So my suggestion would be please save your hard earned money and valuable time by not going to this place. It's just a scam!

Sad to start with 1 star, but unfortunately their online booking system doesn’t work, I booked an eyelash extension session which was confirmed by email, got to the appointment today all ladies looked pretty confused, no one knew I was coming plus the system booked me with a therapist who doesn’t know how to lash... so I left lashless!First time I went there, probably last.To the owner: My advice to you is to make proper use of technology or not use it at all, I see your FB page last post was in 2015 or so... not a good look.

First time was great. I went for a microdermabrasion session and they did the face thoroughly.. however in subsequent visits I felt the appointments were rushed and usually not even 1/2hr long. Probably didn't do the whole face. I have been 4 times now over a period of about 3 months.. no apparent improvement in the skin...

I had severe acne but after two treatments my skin is looking much better which boosted my confidence a huge amount. 1 treatment to go with the laser which will kill the root of the acne underneath to prevent it from coming back in the future. Highly recommend to all with acne problems. Well worth the price.

Absolute scam of a place

Bad experience. Nice people but just pushing products and treatments at you.

Very professional! They know what to do for my skin everytime I come. I’ve had different beauticians each time but they are all well trained with high level of expertise. I love my skin texture; it feels tighter and my face is also clearer. Great job- highly recommend!

Their booking system made a mistake but I was blamed for this and they were not accommodating at all to try and fix it. Would not recommend at all.

You might like this place if you are not fussy. The massage was traditional Chinese massage - too painful to my liking. They don’t ask you whether the pressure is too hard explaining that it might be painful now but you will feel good after.The price was $100 for a facial and back massage, which was a good special.The lady doing my massage didn’t introduce herself, her English was ok. There wasn’t any conversation about my skin, their product range or what this facial is. After asking her what was in the mask she was putting on - she said it was hydrating.The light in the toilet wasn’t working, the seat was up.As I was leaving they had to call ambulance for someone who had an allergic reaction and fainted from them applying some product....Nevertheless my masseuse started hard selling me a 10 session package...Seriously???Not your best place for a luxurious experience...