föray x THULE

A great local business, selling high quality products. Mark is incredibly knowledgeable about the products with top customer service - so much so we have kept purchasing from here (a Thule Sleek, Thule Glide 2 and Maxi Cost capsule/base). Cheers guys!

We have had great experiences dealing with the guys at foray. Excellent products and excellent post purchase product support. Highly recommended.

We're second time purchasers with Thule products and Mark and the team have looked after us well. Postage was prompt and everything in good condition.

Absolutely perfect product and even better customer service! I had some questions about availability of some accessories and they got back to me right away even though it was weekend or late hours.

Extremely poor customer service: rude and insulting.They do not have stock on hand and kept promising delivery andit did not happen.If you want to have an array of broken promises, be treated poorly and mocked then this is the place to come!In summary:After not receiving updates on an order I follow up with an email to which I get told the unit will be sent out 2 days later which was good news.3 days later no updates so I reach out again asking if it was sent otherwise I prefer to cancel my order.I get told a staff member will deliver to my address and then later that day I get told they won't.With so many broken promises I ask for a refund, the person Mark, asks for my account which I gave to him.The next day I ask if my refund is processed and my order cancelled. I needed to follow up as after a week of broken promises and rude customer service I need my money back.He very rudely replied saying that he couldn't process my refund any faster and for me to 'Chill out'.I ordered the same item online from EVO which they price matched, extremely good service, kind and quick, had my item sorted that very day.Stay clear from this people - Thule is not like this so don't let that sour the amazing brand they are. Just poor New Zealand representation.

We’ve had the team at Foray from day 0 - these guys made sure we have everything set up for our son.They hand pick the best car seats, prams, bags and accessories in the market to help every parent out there.Thanks to their advice we are able to take our little one to all of our adventures.

Was buying everything online. Pleased with service they provide. Happy with purchases. It is the lightest pram in NZ and the best one for running.

Terrible company to deal with. Hassle free - stress free returns is an absolute lie. Mark who I assume is an owner uses bullying tactics when purchasing and when attempting to return. Do not purchase from foray.

Mark and the Foray team have been pleasant to deal with and our customer experience was top notch. The Covid pandemic resulted in shipping delays that Foray couldn't have foreseen but they kept us informed throughout the entire process and handled it professionally.The Thule product lines carried are top quality and I would order again without hesitation. Great work Foray!

Purchased Thule sleek stroller with twin options and Nuna capsules.. Great products all round, very sturdy and stable with twins on board. Good service from a pleasant team.