Hutt City Panel & Paint

We recently brought in our Xtrail to get the side doors fixed. Result was great and that’s not the reason for the 1 star.When we picked it up, my wife was told “Everything has been put back on how it was, so anything that wasn’t working before, isn’t going to be working now.”We didn’t think much of that, other than we found our rear right passenger lock wasn’t working with the alarm or central locking switch on the drivers door. We thought to ourselves, maybe it wasn’t working before?Being someone who likes to know how things work, I pulled the door apart to see what part needed to be replaced. On inspection, the door latch mechanism had a plug not plugged in. Lucky I was able to do this myself, as this would have been a world of pain for us to go up against their comment they made when the car was picked up. They would have said it wasn’t working before and cost us to get it fixed elsewhere.Now, something not being plugged in is VERY different to something that is broken. Seeing they would have to had to re attach and plug everything back in, this is not our fault.Word of warning for anyone using them, ask them to inspect the car for any parts not working on the car (door locks, door handles, window controls etc.) before they take the car off your hands. That way you will have a leg to stand on when they pull that comment on anyone else.The work quality was good, however the experience wasn’t.

Friendly, honest and reasonable priced. These guys do good work and will be upfront on honest with you. They are always really busy - due to their good reputation, so it's hard to get your damaged vehicle in.

The team at Hutt City Panel & Paint are awesome. I wanted to repair my car before I could go on a long trip. The team helped me repair my car on a very short notice. I called most of the repair shops in wellington but no one could help me. They were friendly, polite, knowledgeable and most important they are fast. They know how to do business.

Really pleased with the repair work done on my car, I have only just noticed a few mysterious pending fixes that were also done - the team were very clear which made the whole process painless, to be fair what person needs extra pain? Highly recommend, thank you.

Very bad experience, not recommended at all. 100% racist behavior from the lady and the busy guy on computer.

Absolutely great people to deal with. They updated me with all the work progress and would recommend to anyone. very friendly and helpful guys.

Hutt City Panel & Paint repaired some scratches along the side of my car. They had great communication and completed in a short about of time. Everything was easy and stress free. They even cleaned my car which was an awesome surpris; that made my day : )

Had eyelids painted for my car, and the paint match came up perfectly. Will never go anywhere else, have more work lined up and I know my car will be in safe hands. Very communicative unlike other places I have used, and they definitely leave you feeling looked after. Cheers, HC P&P