KOOKAÏ Sylvia Park
31 Reviews
- Friday9 AM–9 PM
- Saturday9 AM–7 PM
- Sunday9 AM–7 PM
- Monday9 AM–7 PM
- Tuesday9 AM–7 PM
- Wednesday9 AM–7 PM
- Thursday9 AM–9 PM
About the Business
KOOKAÏ Australia - Shop Women's Fashion & Clothing Online | KOOKAI is an Australian owned and designed clothing brand with exquisite boutiques throughout the country. Explore the latest arrivals online today.
Contacts
Website
Call Us
+6495735583
Sylvia Park, 28/286 Mount Wellington Highway, Mount Wellington, Auckland 1060
Hours
- Friday9 AM–9 PM
- Saturday9 AM–7 PM
- Sunday9 AM–7 PM
- Monday9 AM–7 PM
- Tuesday9 AM–7 PM
- Wednesday9 AM–7 PM
- Thursday9 AM–9 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- In-store shopping
Recommended Reviews
Freya Christian
17.10.2023
KOOKAÏ Sylvia Park
Clothes are nice however customer service not too great. I was greated by a tall shop assistant who was nice enough however when me and my friend went to check out the two girls serving were wearing the same dress and looked like they would rather be anywhere else. The two girls at the counter were ignoring their customers and having a conversation between themselfs which is extremely rude. No problems with the clothes but maybe in your hiring process look a little more on customer service and a little less on looks.
Shabnam Mirasan
07.10.2023
KOOKAÏ Sylvia Park
The girl at the changing room was extremely rude. She could not be bothered helping anyone . I am so surprised at their customer service. Clearly not interested in the job and they are just there cause they have to be.
Ani
13.09.2023
KOOKAÏ Sylvia Park
Clothes are way overpriced for such basic looking items and i saw at least 5 different dresses with stains on them. Not good enough for the price you have to pay. Staff arent the friendliest either
Grooves
10.09.2023
KOOKAÏ Sylvia Park
I was excited to buy a dress I had been looking at from this store for quite some time. I decided to bite the bullet and do it today, and I was greeted" by 'Sophie W' at the counter. Her customer service skills need some SERIOUS work. I understand its a hard time to be in retail right now
shon 0976
07.09.2023
KOOKAÏ Sylvia Park
The staff are lovely at Sylvia park store especially Jasmine I think her name is, got exactly what I was looking for.
Dayna De Pugh
27.08.2023
KOOKAÏ Sylvia Park
The girls that were working in the changing rooms on Sunday the 7th July were rude. Ignored me when I spoke to them about what I was trying on. Probably hungover but made me feel like s***!
Sophie Lester
06.08.2023
KOOKAÏ Sylvia Park
Probably one of the worst shopping experiences I've EVER had. Went to try on a dress and got told that the clothing in store 'might stretch' to my size...Plot twist, the size 10 was too big for me....Sooooo extremely rude and terrible customer service. Better off going to Ruby
Tula Mach
23.07.2023
KOOKAÏ Sylvia Park
The last time I went to Kookai was a really nice experience. I’m not that into dresses but wanted to wear one out that night. The lady was so helpful and encouraging and totally understood what I was looking for. She was like my own personal shopper in that store and made a really daunting experience quite fun!
Hannah Larsen
22.07.2023
KOOKAÏ Sylvia Park
First time going in as my sister insisted as she is a full on kookai brand lover.... walked in lovely clean store beautiful items, walked into the second half of the shop and 2 staff members having a conversation walked straight past them, no acknowledgement from them whats so ever then they walked away to continue the unprofessional behaviour. We tried on a couple of things, were not familiar with sizing so needed some assistance, actually had to ask if the staff member was working as she seemed as tho she had better things to do. Total dissapointment, unsatisfactory service and would be hesitant to ever return.
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Sylvia Park, 28/286 Mount Wellington Highway, Mount Wellington, Auckland 1060
KOOKAÏ Sylvia Park