New Zealand Couriers

Says it delivered my package today at my address but it was not there when I looked and our hall receptionist said nothing came in for me.Why even bother marking it as delivered when it isn't even there dude...PS, how and why is the delivery labeled as part 1"? Is there a second part I was not told about??"

Will never use NZ couriers again. I was charged $112.40 to send a pair of boots back to Auckland. When I disputed the charge I was given a very poor excuse. Absolutely disgraceful charge

I recently had half of my order not arrive. After phone call to NZ Courier, spoke with highly professional, knowledgeable and courteous staff member. A NZ wide search was commenced, in fact three such searches with phone calls to myself letting me know what was occuring along the way.Highly recommend NZ Courier company for their professionalism, quick response and quality.End result to my story, company I had ordered from sent free replacement for list item. Thank you.

The driver did not bother to come to the door to deliver the package- after putting my day on hold for their convenience. The woman I spoke to on the phone is rude and she couldn't hear me most of the time due to the noise I could hear in the background over her phone! Extremely poor customer service. I would never use this company again however I do not make the choice when the original company is oversees and these nitwits taker over my incoming package. Extremely dissatisfied and very very poor customer service.

Staff didn't seem too friendly, more like a go in get your stuff and go kind of place, so guess it fits what it's for.

worst company i have ever had to deal with, driver kept my parcel in his van for almost 6 days was ment to wear the item to a 21st birthday, tried calling them about 40 times no phone numbers work or connect and the only lady i got to speak to Mia was so so rude on the phone.. still have no dress arrived and still cant get in touch with them. Do not use!

I have had $500.00 worth of English China sent to me via NZ Couriers. I had no idea that it had been delivered until the next day, I found it over my fence. I checkedmy security cameras to see when it was delivered, only to see the courier dropping my parcels over a 1.5 metre fence. She was too lazy to undo the velcro tie holding the gate closed. Thankfully the china was not broken due to excellent packing by the sender. The interesting thing was the courier looked around to see if anyone was watching before she dropped them over the fence. Absolutely disgusted with this sort of behaviour by a delivery person. I have told the sender and sent photos so I hope they change their courier.

Lost my parcel that I sent to my parents they said mum received it at 6am, she would NEVER go to the door in her night wear and she wouldn't have heard the knock well she is 92 and nothing has been signed for??NEVER again will I use them and as for post haste can you woman be any ruder stood there with xmas prezzie,s 2 woman in the office but didn't get severd till someone from out the back came though lazy fat things they were. Used to like post haste but it's gone down hill.

Our local courier is great but the local Dunedin customer service team are well over due for some people skills training for their phone etiquette. Not very nice to deal with. Patronising and rude

I recommend NZ Couriers to all. We had a large saddle to transport from Dunedin to Gisborne, and this was able to happen overnight on a Friday night. Amazing service and it was carted carefully. The friendly staff made it happen. Thank you so much!