Comfy Kiwi Homes

We recently got 2 Panasonic heat pump installed by Comfy Kiwi Homes,We are satisfied with them,Comfy Kiwi Homes is professional, friendly and quick in action

Comfy Kiwi Homes installed a faulty heat pump where the horizontal vane didn't move to right. After over 2 months of horrible communication, delays, incompetent technicians and finally rudeness, I contacted Mitsubishi directly who promptly ordered a replacement unit through a different company. Comfy Kiwi Homes were terrible to deal with but Mitsubishi were great to deal with. Comfy Kiwi Homes gave no apology for installing a faulty heat pump and showed no desire or urgency to fix their mistake. I don't recommend Comfy Kiwi Homes based on my experience. I do recommend Mitsubishi customer service.

We recently had a Panasonic heat pump installed by Comfy Kiwi Homes and have been very happy with the process from start to finish.Very professional and reliable service provided by Sean and his team. We would happily recommend this company to anyone wanting to install a heat pump.

Comfy Kiwi Homes have just installed a heat pump at our rental property. We found them to be very professional and friendly at the same time. Shelley is absolutely delightful and helpful. Priyank and Nick the installers are lovely guys, very tidy and they went to so much trouble to make sure we were happy. Thank you all so much. We would definitely recommend using Comfy Kiwi Homes.

We had Purchased 3 Heat Pumps for Comfy Kiwi Homes and their Service was Excellent.Recently One of the Heat Pumps was not Working and when I called up I got Sammy on the Phone who was Extremely Helpful and Very Kind and Solved my Problem.Very Good Company – Highly Recommended.

Very happy with the service from Comfy Kiwi Homes, a special thanks to Sean for keeping us updated and pushing things forward - he was very understanding that we had a new born on the way and made sure we had the heat pump installed right away. And thanks to Laura as well for keeping a close eye on EECA website to make sure we were approved right away. Would highly recommend Comfy Kiwi Homes to anyone.

Got CKH to install a heat pump in my home last year. Was super impressed with their service and professionalism. I recommended them to several people who also used them. Just getting them back now to install a heat pump in my rental property. As usual, high standards, super professional, great value. I just wouldn't go anywhere else.

Quite unhappy and disappointed with the company Comfy Kiwi Homes. They came into my property in the end of March 2021 and gave me a quote with three weeks delivery timeframe. I paid the deposit but every time I followed up with them, there was delivery delay. Poor communication and lots of misinformation regarding tentative delivery date, leading to suffering cold winter nights at my home. After more than 7 months of failing to delivery of a Panasonic heat pump, while failing to give the customer an alternative brand, I got refunded and the other company QB electrical delivered the heat pump within a week!! The guys at Comfy kiwi homes kept telling me there is no stock in NZ, how come the other company delivered it so fast? Don`t trust this company at all! I should have got refunded way earlier rather than waiting for them.

Comfy Kiwi Homes have installed heat pumps in both of our rental properties, we have found them great to deal with. They are professional when dealing with our tenants and arranging suitable times for access. Great value for money. Thanks team!

Comfy Kiwi Homes installed two heat pumps for us into our new home. The owner Sean was very helpful and professional, he recommend the correct heat pumps to suit our home and also where they should be positioned in the house. On the day that the team installed the units they were tidy, professional and very efficient. They also made sure we knew how to use the different settings for our heat pumps. Thank you for the great service, I highly recommend Sean and his team.