Lighting Direct

I love the fact that this store is open on Sunday so that makes it easy to get replacement bulbs on the weekend when you need them. I also love the way they merchandise the store. It really makes me want to change all my lighting

I arrived there just after closing and I was parked right outside the entrance and was googling on my phone when staff or manager came out and after he finished locking up I asked if he had a certain type of lamp holder he replied with a sorry no and told me where I maybe able to get it from. I was grateful for the help and advice. Never got to go in the shop but it looked well presented with parking right outside. Will see you soon as I'm after a couple of bedside lamps.

Debbie was such a star! Her advice was invaluable. Our house was transformed by the lighting plan that she proposed and helped make happen. Thank you Debbie!

We consulted with someone for pendant lights and bulbs to go in the pendant lights. They recommended bulbs for our choice of pendant light hut didn't have them in stock and suggested we buy them online and get them delivered. When we received the bulbs, we realised they didn't fit in the pendant lights at all. Went in store to get them replaced but couldn't because they'd been bought online. We were told to call the online store for a refund but no one picked up. We left a voicemail and are yet to hear back... The pendant lights are very nice though (however we're not 100% of if they'll last as the quality seems a bit flemsy).

Great selections of lighting solutions and very helpful people.

Never have any spares or parts. Third time been in for different parts. Also annoying you purchase one product and go back 4 months later for another and brand or product is not available. Be nice for a bit of consistency.

We visited the Epsom store over the weekend as we are currently in the middle of renovating our house, and what a lovely experience! We were assisted by the store manager who was eager to help especially when we didn't know what we were wanting! Such great customer service, we walked out with our hands full and very happy with our decisions! Will definitely be back to this store in the future!

great branch. went in after some help for a clients lighting. staff was great and really helpful.