VAPO - Wellington Vape Shop & E-Cigarettes

tl;dr: Would recommend to anyone who vapes.Lovely service and very kind. It's obvious that they really know their stuff and we're very helpful. Largest variety of vape devices I've seen in a store and a lot of tempting e-liquids that I will definitely come back to try. They also have very good COVID restrictions, for anyone wondering about that.

Went to VAPO this morning for the first time to buy a new tank after going to shosha and it not being open at the time it states. Really pleased I went, the man I saw was really knowledgeable and recommended a great tank. Great prices and great quality - the tank he recommended has been the best I’ve used so far, really good taste and easy to use. I appreciated the fact he went through how to use etc as was different from the one I currently have. For some reason I expected VAPO to be more expensive however it is better pricing. Will defiantly recommend and be buying from VAPO from now on.

Excellent customer service. I got great advice very promptly all from the privacy of my own home. This really helped me make a decision and I am delighted with my purchase. I'll definitely be buying from Vapo in future ☺️

I wouldn’t recommend this store. Manager is very rude, told me I couldn’t have my faulty vape replaced because I no longer had the box it came in which is a breach of the consumer rights act. Unfortunately this isn’t the first distasteful experience I have had with vapo Wellington. I suggest giving said manager some customer service training. I’m not the only one who has had problems with him either. The only reason I’m giving it 1 star is because it won’t let me do less than that

great product range, best prices and awesome, knowledgeable staff. also the fit out looks supercool (sleek and modern, not like someone's just built a wall out of plywood)

Very friendly service, good prices, great website and location. A very enjoyable experience. They explained me how everything works from scratch and helped me to choose the right products :D

The staff and products here are both excellent. I returned to vaping after a few years and a lot has changed in the technology, and the guy here was patient and extremely knowledgeable. Vape liquids on offer to try are also excellent and I had a shortlist to choose from, compared with Shosha where I struggled to find one decent flavour. Will definitely shop here again.

Kurt gave excellent service. Ran me through everything, from the vape itself to the liquids and nicotine levels, as well as putting it together and making sure I was all set to go. Couldn't recommend them more!

Pretty good prices and products available, nice and clean shop and was semi happy with my purchase.But unfortunately it was the customer service I received that was a bit off. I went to buy a caliburn vape and a 25mg juice to go along with it. But I was refused any juice with nicotine in it, due to me not being a cigarette smoker before hand. I had been vaping for the last 6 months mostly using puff bars(50mg) because I never wanted to commit to a vape. I understand his concern for not wanting to give me a nicotine addiction and I appreciate it, but his way of telling me that was a bit rude, condescending and kind of belittling. Definitely felt like he didn’t want to serve me. It made me uneasy and not want to return because I am unsure of being able to receive a juice with nicotine in it.But oh well, slightly annoying but good shop overall :)

Very helpful and knowledgeable staff. I went in to purchase a new vaping device, the staff spent a good amount of time explaining different devices and the pros and cons about each. Very reasonable prices as well. 100% recommend Vapo to vapers.