Hotel Waterloo & Backpackers

We had a great experience with Waterloo. Our queen and single room with private bathroom was cosy, well appointed, clean with comfortable beds. The staff were helpful and friendly, location was great and the Duke of Wellington restaurant was the cream on top of a great stay.

We had a private en suite room. It’s not plush, but the beds were fairly comfy - just be aware most of it is very old/run down/needs replacing so it definitely doesn’t feel clean even if it maybe is clean! It was a bit noisy but we didn’t actually have any problems sleeping. The communal areas were quite run down so we didn’t use them.

Do not stay here if you have any kind of hygiene standards. We stayed in an 8 man dorm that felt so grimy and creepy. The whole vibe of the hotel was honestly just scary. We went out for dinner purely because we didn’t want to use the hostel kitchen. Bad smells bad vibes. One positive is it couldn’t be closer to the train station but if you want to explore wellington past the CBD it’s 30 min walk from the fun neighborhoods.

I stayed in a 6 bed dorm here which was a mistake they dont vet guests for the dorms so you end up with mixed ages/back grounds. I reccomend staying in the all female dorms if your a girl as some real suspect characters around. They let an old drunk into our dorm who proceeded to destroy the room in one nite with bodily fluids. They did find me a new room however so top marks for service.

The experience in this ‘’hostel’’ has been a nightmare.Dorms were dirty, even the sheets had hair of other people. The beds were uncomfortable and half broken.The kitchen had a very bad smell and dirty, the shoes stuck in the floor, hasn’t been mopping in ages! The fridge didn’t work, it was full of leaks and flies. Mold everywhere. Disgusting.The common room was old and dirty, it was difficult to find a decent spot where to sit.If a health inspector came in, the place would be closed forever.Also the staff were rude and not helpful at all.Worst experience ever…

Highly questioning the personal hygiene of people who have reviewed this place more than 1 star. Hands down the most dirty and depressing place me and my friends have ever stayed in. There was mouldy food and flies in the kitchen and the whole place had a horrible smell, the carpets and sheets had stains. Overall there was a very weird atmosphere and doesn’t feel safe. Very cheap but apart from good location it’s really really not worth the discomfort - Just don’t go here.

Don’t stay here if you can. The person checking us in was immediately rude. When I asked for towels for a 6 person room, he gave me 2 towels only. Then when my friend went down to see if we could get more, he gave her 6! Then, the rooms are disgusting! The carpet looks dirty, the shower is disgusting, and the mattresses are terrible. The mattresses are very thin, and the spring below gave all of us terrible back pain. The beds are also very creaky so any movement is very loud. The shower temperature is either steaming hot or freezing cold, and the pressure sucks. The toilet is also partially in front of a wall so you have to turn your body to sit on it properly. Like in other reviews, the place is also very run down and unkept. The community room smells disgusting and the couches are so gross you can’t even sit on them. This place is where you would film a haunted movie. This place was not mine to choose as it was part of a school trip, so if you have the choice, don’t stay here! The only good thing about this place is that it has a nice location. I have no clue how the ratings are above 3 stars.

Be warned. The photos on the hotel website aren’t representative of what you will get. The hotel is very run down and dirty. The bedding was very old, sheets are discolored and thin. The bathroom was disgusting. Shower with terrible pressure over a rusty bathtub. Old towel on the floor to soak up water from a leaky pipe. Toilet with a faulty flush and no curtain over the bathroom window so that people living in the building across the road can look right in and see you in the shower. We would never stay here again.

Well, not so terrible as some of the other reviews said.The style of the hotel is quite old.Not the most comfortable backpacker hostel...My roomates were creepy!*_*For 1 or 2 nights its oka, but for longer stay I definitely recommend a better hostel!