Pillows Backpackers Lodge
113 Reviews
About the Business
Orewa – Auckland – New Zealand | Pillows Lodge Pillows Lodge Orewa – Auckland – New Zealand | Pillows Lodge | Orewa – Auckland – New Zealand | Travellers Lodge and Backpackers Accommodation in Orewa, Auckland, New Zealand - within walking distance to the town centre and the beach.
Contacts
Website
Call Us
+6494266338
412 Hibiscus Coast Highway, Orewa 0931
Hours
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible toilet
- Toilets
- Good for kids
- Takeaway
- Dine-in
- Wheelchair-accessible seating
- Alcohol
- Beer
- Coffee
- Kids' menu
- Small plates
- Wine
- Lunch
- Dinner
- Dessert
- Seating
- Bar on site
- High chairs
- Casual
- Groups
- Accepts reservations
- Late-night food
- Spirits
Recommended Reviews
Amy Talmage
15.10.2023
Pillows Backpackers Lodge
Our room was ok, bathroom was disgusting, we didn't stay in lounge long and refused to enter the kitchen. We ate out. We realized the first night that it was emergency accommodation which is fine but maybe keep it as emergency accommodation. The owner/manager did everything and i understand how hard that must be. I told him the bathroom walls needed cleaning and he went and did an ok job of that immediately. We noticed the difference. Taking some pride in the property might get the permanent residents to do this also. The sheets and towels were lovely and clean but i didn't want to use the blanket, as didnt seem clean, which was fine as it was a very hot room. No top sheet on the single bunk bed. Flies in our room drove us a bit nuts, got fly spray but couldnt seem to get a fly. One night i had toilet paper thrown at me over the wall in the bathroom. Gross. Another night teen was going toilet and someone tried to open the door, couldn't, so they went to get manager who forced the door open, while teen forced it shut.Partner had another guest ask him for a fork at 11pm so they could eat their dinner. Loud tv playing the chaser constantly. The courtyard/outside area had a really bad smell. 2 toilets and 2 showers for the whole place. Would never stay there again, we only did this time because our plans changed and pillows was the only accommodation available.I feel sorry for the owner and guest's that have to be there, maybe they dont know any better? Everyone deserves better
Gisele Masin
11.10.2023
Pillows Backpackers Lodge
We were truly disappointed by the place. The facilities were very outdated and not very well maintained. The kitchen was especially the most disgusting area. Even though it was tidy it was not clean and the microwave had yet not been replaced ever though there were already reviews showing how it was blown out with a black crater in it. I think that what made our experience worse was that there were many people smoking in the rooms, there were non guests coming into the rooms all the time, and the lounge area had a very bad smell. The good things about it were that the bathrooms and showers were clean and well maintained and the location with walking distance to the beach was great.
Surya DnB
30.09.2023
Pillows Backpackers Lodge
This is in my top 2 of worst places I have ever stayed+ The showers have good pressure+ Enough parking on site most of the time- The people who operate this place don't know what maintenance is or refuse to carry it out- Everything is run down and dirty- The kitchen was filthy- The pillows were completely pointless, so thin
tricia carter
22.09.2023
Pillows Backpackers Lodge
Dirty, run down not at all like the photos. Not a family friendly lodge rather an emergency housing centre now. Tv no good, no usable outside furniture. Garden view was a selling point but in reality an unkempt area. We booked as a family but it felt very 'unsafe' for the kids. Would not recommend this place and the photos are clearly misleading and outdated. Not suitable as it is
Graeme Thompson
10.08.2023
Pillows Backpackers Lodge
Do Not Stay Here It is Dodgy as and Believe it is a Bail House for MOJ, your stuff will get stolen and it is Scary and Disgusting I cant believe that I booked it through Booking.com there needs to be some standard. I am trying to get a refund but don't like my chances, wish I had read the Reviews the bad ratings go back for years, how can they keep operating the only reason would be that they get some income from the Govt.
Ida Uea
10.08.2023
Pillows Backpackers Lodge
Booked to stay here thinking it looked fine for the price judging by the photos on Booking.com website. Arrived to a disgusting, run-down, messy dive! There was rubbish & piles of cigarette butts throughout the property, gardens a mess, buildings very old and poorly maintained. People sitting at the back of the courtyard area, drinking & partying in a not so welcoming manner. Looked as though part of the motel is some kind of emergency accomodation. Photos are VERY deceiving!! It should be made clear that this is the state of the property and tenants. We left and did not stay and I refuse to pay a cancellation fee for false advertising. DO NOT BOOK!!
Sam Phillips
27.07.2023
Pillows Backpackers Lodge
There are very few words that can describe just how absolutely disgusting and disappointing this place is. Boy, where to start:1. The kitchen is straight out of a scene from Breaking Bad - no exaggeration.2. The bathrooms. I think there was a sign on entry saying to wear a hazmat suit when within 15 meters of the bathroom. Unfortunately, I couldn't quite read it due to the distracting and absolutely horrific, PTSD causing sight that was, in fact, the bathroom.3.. The general environment feels unsafe. I genuinely saw a couple walk in with their child and bags, then immediately walk out after 4 minutes.4. The service is non-existent. I don't think anyone actually owns or operates this place. We pulled our door code and information off a piece of paper cellotaped to a window.Additional Note: we checked into our room with the paper, then went back to our car to grab our bags and there was a police van with two police officers who had just dropped off a few people to check in. Great start!Overall, I'm not sure if this place is even real. The whole ordeal felt like a fever dream.The rooms are actually quite nice though; 4/10
Rocky Yagi
24.07.2023
Pillows Backpackers Lodge
Judging by the photos on the Booking.com website. Arrived in a dirty, run-down.Don't feel safe there. My mate and I checked in after 2 mins, decided to leave. Not worth it.I do understand that there are other permanent guests living. It is excellent to provide a place for them to live, but it needs to be appropriately advertised, and people need to be well informed prior to arrival.Please update your photos, and those images online are deceiving. Clearly, It is some sort of emergency housing property.It is tough to operate during a pandemic. False advertising should not even be allowed on Booking.com.I don't even bother to ask for a refund.To sum up, please be aware to avoid massive disappointment.I am not here to bad month the property to state facts.
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Map
412 Hibiscus Coast Highway, Orewa 0931
Pillows Backpackers Lodge