Pace Couriers Auckland

Great same day service, I left my car keys and jacket in Auckland at 8am, flew to Christchurch arrived at 9. I needed the keys before the next morning as I was leaving NZ. They picked up the keys from my hotel, got them on the plane, delivered to my door in the next hotel in under 4 hours.The price was cheap, service was above par.

Pace helpfully confirmed they could transport my e-scooter from Auckland to Wellington with its Lithium-ion battery installed - then quoted me $764 for doing this!! Seriously?? Pace - at the very least it would have helped to have offered an explanation of the cost. Did it have to go via London or Paris maybe? Won't bother getting any further quotes from Pace - for anything.

Air NZ used Pace to deliver my mishandled luggage after more than a week of trying with this airline, and in stark contrast Pace was great! the lady on the phone was friendly, and courteous, and I appreciated that she advised me on the phone that there will be a delay of 2 hours, and it has been a rainy day, but the driver will call me prior, so I was able to sit back and relax at home while waiting. The lady who delivered my mishandled luggage to my address in the pouring rain was also very friendly and professional, and came within the time stated. Overall, I am very satisfied with Pace’s delivery service, but the airline mentioned, not so much.

Horribly unreliable and don't follow delivery instructions. Only ever had issues with PACE deliveries and parcels going missing due to drivers not following instructions (just to call on arrival...)Strongly do not recommend

A subsidiary of NZ Post, so that should set off alarm bells already. They offer a same-day evening express delivery service" between 6pm and 9pm. Silly me for assuming they'd actually be able to adhere to this

Absolutely disgusting service. Paid for same day delivery and nothing arrived, checked the tracking and it said the parcel was delivered. After having rang, I was told that my parcel had not been delivered. The reason it had not been delivered is because my phone number was missing a digit on the parcel sticker and apparently, the delivery person cannot ring a doorbell unless it is written as a delivery instruction. The delivery person apparently also cannot ring the depot/sender/postal service to find out a full phone number if required. I was told that they could redeliver my parcel for me, but only if I paid for delivery again (which isn't cheap)!I am shocked that such service still exists in this modern day world where communication between buyer and sender and postal service is at a all time high. 0/10 would not recommend.

I have to put 1 star ... but this is a 0. Terrible service and delays. I was supposed to receive a parcel on a Tuesday, and did not get anything by the end of the week. No tracking code, no one to help you on the phone. Be careful if you need them for delivery. They are amateurs.

Evening drivers scan as delivered, yet nothing arrived. 0800 agents are unhelpful

Pick-up and drop-off was on time. I am very grateful for Jade's help in arranging our delivery. It was initially hard to get the right information from NZPost couriers about the express service, but once booked with Pace went smoothly.

Third time no show for same day urgent delivery. unreliable.