Partridge Jewellers - Auckland CBD

I had the most delightful and enchanting shopping experience with the staff at Partridges Jewellers. With the thoughtful support from Mrs Partridge and her exceptional staff a decision was made and a beautiful watch, an investment piece for my wrist was bought. Time was also allowed to review diamond rings which was fabulously fun and educative. I look forward to returning to Partridge's the Jewellers.

Let me preface this by saying that I purchased some expensive diamond earrings for my wife here several years ago. HOWEVER....the service level that I received this time when shopping for an anniversary band was Truely disturbing. First of all, on the first foor of the store we could not get anyone to help or answer questions... after going upstairs we were finally approached and were directed to several displays for us to look at... by ourselves, the sales lady simply walked off... we had to chase her down to get more specific details on each piece we were interested in... but she kept leaving and we continued to track her down for further information. The climax came when we inquired about a 7 stone diamond band... it was less carats than I wanted and asked if they had a larger carat version... that's when she took the ring back out of my hand, put it back in the display and said Yes we do... but it is VERY expensive ".... I'm sorry what did you say?... I could not believe that she had just said that to me... she was questioning my ability to pay for a ring!... needless to say I walked out and took my wife with me NOT HAPPY with the audacity of this store or its sales people... So we walked next door to some of the nicest people at Michael Hill and spent 38k on a 7 stone 2.5 carat diamond anniversary band and a 7 carat diamond tennis bracelet .... I guess my credit card worked just fine for them... I would avoid Partridge Jewelers... I'm the customer spending money...you should remember that."

Extremely pleasant experience with the staff at partridge. Very patient and helped me select the right watch for me. Just got the 2 watches in hand right now and I couldn't be happier. Oliver was extremely helpful and gave a variety of selection that appealed to my taste, and helped me select the best watch for me that day. And when I came back a couple days later, Michael helped me find the perfect watch for my father. I am extremely pleased with my experience, and I will definitely be back for more watches. :)

Thank you Mr Sam Partridge for assisting myself, friends and clients over the past three years. He is extremely professional, knowledgeable, honest and helpful in all luxury watch buying situations. Left us many excellent purchasing experiences and we highly recommended Partridge Jewellers if you are in the market for something luxury.

It has been a wonderful shopping experience at Partridge, particularly with the awesome service provided by Roxie. She has been very patient and helpful, introducing lots of stuff to me, helping me try on every product I was interested and making recommendations of the products that will look great on me. Finally I got a very cute ring.

Customers have praised Partridge Jewellers for its wide selection of high-end jewellery and watches, with many describing the store as a treasure trove" of beautiful and unique pieces. The staff are also frequently complimented for their knowledge

I have to say, the staff in this store are so friendly and welcoming, I was dealing with Sabrina.I was greeted at the door by Sabrina who welcomed me into store and within minutes we struck up a lasting relationship.Customer service was just amazing,The lovely Sabrina took great care of us and listened attentively to what we wanted to purchase. Sabrina's service was first class and made the whole experience a memorable one . A very nice and welcoming touch....With her knowledge and expertise in her field we soon found a watch I could proudly take home that day.Looking forward to my next purchase.Thanks again and hopefully see you very soon.

My partner and I were seeking for wedding bands before our wedding, and we were serving by a lovely and adorable lady who named Roxie. She was full of passion when she was serving us, which introduced various style of wedding bands to my partner and I. She always has a smile face to us. And she asked us to use sanitizer to sanitized our hands before entry into the shop, which shows us the jewelry shop cares about the health and safety for customers and employees. We found our wedding bands from Roxie’s assist. If you are looking for jewelry, you can go to this jewelry store and ask Roxie to assist you.

Scott G. was a great associate! Having never bought a timepiece in NZ he walked me through the process and made a great deal. Highly recommend. Ask for Scott G.

Always great service the minute you walk through the door! Great watch selection!Thanks team!