Paper Plus Coastlands

Usually have a lovely experience here but the person who served me today rudely told me I shouldn't have applied the customs sticker myself and twice my parcel was thrown onto the weighing machine hard enough that one of the items made a clunk sound. Wish I had of said something at the time, will avoid being served by them again.

Excellent service. Happy staff. Great Post Shop

Absolutely amazing customer service! The staff were reliable and effective in showing me towards everything I needed around the store. Kate and Olivia have my utmost appreciation for their splendid help today.

Really good book selection and always super friendly staff. Eboni in particular is always an absolute gem, so friendly and helpful!

Such a great place. Very helpful! Can't recommend enough!! :)

Always fabulous! Thank goodness I don't work there. All my pay would go into books.

I find the smell of book stores so enticing.Stories, adventure and knowledge at my fingertips.Nice staff

Expect to be treated as a thief. I went in to post an NZ Post prepaid bag. Cue questions from the fellow who had watched me walk in with bag in hand: Did I buy the bag here? No, other town. Did I pay for it? Yes, of course. (WTH?). I asked for the bag to be scanned as received. Another staff member asked where I bought bag. She claimed she had to phone the other branch to check the bag had been paid for. This was an insult hidden behind a lie as all postbags have the same barcode. Also ironic that Paper Plus expects customers to trust them with parcels but refuses to scan immediately they are handed over so if lost or stolen by staff, the customer has no proof it was received by Paper Plus.

Great rent of stationery, gifts, books and magazines. PostShop inside. Friendly professional staff.