Shaloniss Spa

Amazing hot stone massage

Booked an appointment with Anne for 4.30pm, she rang at 4:15pm to ask for it to be changed to 5pm which I agreed . when I turned up ten minutes early at 4.50pm and waited for 25 min, at 5:15pm -15 min post appointment time , I was told she can’t do it and someone else will do my massage . I asked Anne why, she gestured to me she’s got a sore tummy - while another customer just came in and said he’s got an appointment with Anne- which is a obviouse awkward lie gone wrong . I booked for an hour appointment and how could someone else turn up at the time slot I booked in and you could serve them but not me ? Is it because I am not your regular customer ? Or am I a new customer that you don’t appreciate ?I came specifically for Anne and all I’ve got was a simple message that someone else is doing my massage. Anne then replied saying I was the one that changed the appointment time - a simple lie . Especially after waiting for so long and it’s late in the day I couldn’t go anywhere else . This level of customer service is appealing and I shall not return.

Friendly and accomodating place to relax and get a beauty treatment.

The ladies at this spa are incredible. They are skilled, and adept at reading/understanding exactly what your body needs. I would definitely come back again!

Super friendly staff good massage and beauty therapy .Full service available for a price.

Really bad.ColdDamp towelsRude Indian ladySave ya $$$ Avoid this place.

Wife went for a foot massage, nice people excellent massage will go again.

Love the atmosphere, massage and overall experience. Very clean and professional, loads of massage options to select from, Great value for money. Best place to relax after a busy day. Will definitely book another massage soon.

Nice location, facilities and staffs. Also the massage that I had was lovely. I need to have massage every week!!!

Such an amazing service i’ve received. Highly professional and caring bunch of therapists. Would definitely recommend.