Igor Kacer - Thrive Psychiatry & Psychotherapy

Really rude receptionist. I called to make an appointment and the lady scoffed at me over the phone when I asked to get an appointment. This was enought to put me off and find another pyschiatrist, I’ve never interacted with Dr. Kacer, so he might be a bit nicer.

Receptionist was a pain to talk to almost felt like I was the health profession catering to her needs whilst attempting to book an appointment with Dr Kacer. Hopefully, Dr Kacer will prove otherwise and make up for the lack of compassion from his fellow colleague. Not a great start but lets hope for a good finish moving forward.

Amazing bunch of people to deal with, compassionate and understanding. Very responsive to emails and Dr. Kacer is awesome and very nice to deal with as I was nervous about my appointment. Highly recommend this clinic

I have found Dr Kacer and his admin person, Ash, to both be kind and understanding. I would recommend Thrive Psychiatry in a heartbeat.

I had a really good experience with all staff

Was so pleased with my experience with Dr Kacer, pleasant and thorough. Highly recommend.

Their receptionist was so horrific to deal with, I eventually gave up and went to another psychiatrist. She claimed to not receive forms, cancelled appointments and rescheduled… by 3 months. I’m not joking. Generally didn’t respond to emails, and was obnoxiously rude on the phone. She is apparently famous for it, I know two other patients (who actually recommended dr kacer to me) who laughed and told me horror stories dealing with her. I’d laugh, if this wasn’t a situation where you’re dealing with patients who are mentally struggling. Fortunately I’m ok - but Perhaps have a hard think about your role in society? :)

I wanted to publicly share a huge thank you to Dr Kacer and the team at Thrive. Polite, helpful, approachable, and ready to listen.They made the daunting process of seeing a psychiatrist far easier, and much more comfortable than I ever thought possible.Sam