Te Puna Hauora O Te Raki Paewhenua - Health & Social Services

Takes a week at any given time to see a Doctor . Apart from the Doctors and nurses themselve, the office staff are hopeless. Never helpful, never know what's actually going on, they don't even pretend to care and they can't even provide half the information you ask for what's the point of having a receptionist when I do most things she does myself anyway? What a joke

Such a worst service. Never recommend to anyone. Had to wait for 1 hour for seeing GP after taking appointment.

This is a typical horrible backward New Zealand clinic. Facilities are looking outdated and rather filthy. But what is even worse than that is the typical terrible NZ way of serving customers. Once they rang me up to ask me whether or not I made the payment even though I had received the receipt. Then after several months, they sent me a letter to tell me that I have outstanding amount for the last visit, which was totally false as I made the payment by EFTPOS with proof on my bank account. So I rang them up to complain that I will switch to a different clinic if this kind of nonsense continues. However, I have realised that you are very lucky if you find even a normal" one in New Zealand. At the end of the day

Yes, they are always booked out days ahead. Ive never had any issues with reception staff or service. They've always been helpful and polite. I come here like everyone else because its $16 and not the standard $75 an appointment like every where else. In my opinion on the shore I have had far worse service at snooty exspensive clinics like shorecare for $95 than Ive ever had here.Its always your choice dont like it go somewhere else.

Unfortunately this place is super short staffed and if you are looking for an appointment be ready to wait 4 weeks until your next appointment. Trying to get repeat prescription is also frustrating as they may only start writing them in the afternoon an hour before they and the pharmacy close, which can be stressful when its almost the weekend and you will run out. And you requested it 2 days prior Especially if it is a medicine that must not be stopped .

Very rude behavior. Accusing my mother of something which she has not done. Talking to other people and laughing on the phone and I had to wait for their conversation to finish. Poor customer service