Blue Heron Holiday Park

Lovely place. Idyllic setting with a boutique feel. The main parking area juts out into the harbour so is surrounded by the sea in three sides making it feel like you are on an island which is quite unique. It was very quiet during the night.Having paid about the same as other places to stay, was surprised they wanted more to use the shower. That wasn’t disclosed on the web site. We didn’t have coins so went without. Cost one star. Otherwise a gem of a place waiting to be discovered.

Loud gathering in the main house (to be fair it was a sat). Loud 80 bangers playing in the toilets seemingly all night. Extra $ needed for shower,laundry. Not a friendly place but ok. Was pretty glad when we left again.

We had a lovely stay at the Blue Heron. Cathy and Trevor were really helpful and do an excellent job at keeping everything clean and tidy. Our cabin was perfect for the 3 of us, very clean on arrival. The spot is beautiful, and size really lovely where it felt very safe for the wee ones to get about. The kitchen is great, as is the bbq area. The showers set up really well with shelf and hook for towel. And all cleaned well.

Wouldn't stay there again.Managers rude & not accommodating, Had to pay in advance & when my circumstances changed they were not willing to give a refund. Spent over $1000 for 11nights in which I ended up staying 6 nights.

Location very peaceful.Staff were rude.Room was smelly & mattress's very uncomfortable.Shower pressure on right was very good, Shower on left no so much. They are $1.Didn't use any other facilities but we had a lovely view from our unit & felt very relaxed.Probably won't come back though due to the lack lusture management.

I rarely write reviews and certainly not 1 star reviews.First reason: So the bad experience started when we got an email at 8am on Friday (arrival day) saying the camps been flooded, the floods happened several days prior to that day and surely they would have had enough time to send out communication sooner. We were left scrambling for alternative accommodation which was impossible for LAB and the long weekend.We ended up calling several days later and scored a cabin for our last night of travel.Second reason: when we arrived the lady who met us in the office was extremely rude and passive aggressive for no reason at all. Not sure if she’s trying to be funny or what but you don’t treat paying customers in that way.I asked for five dollars in coins for the showers and she aggressively replied “you’re only here for one night”. Unsure why someone would turn down money going towards their facility, what she didn’t realise is we hadn’t showered for days due to their poor communication from the start which forced us to freedom camp with no running water or showers, so yes, we were looking forward to a long shower.Then when I asked if their campsite gates closed off at a certain time to prevent us from getting locked out she replied, once again in an aggressive way “did you see any gates”Who ever this lady is, she needs to seriously do something about her tone and attitude.The campsite itself was nice, however, the service was shocking. No one cares how nice the site is, if the friendliness isn’t there, no one’s gonna return.Hope the owners review this feedback and take some serious actions to fix things up.

great little campsite. lovely at high tide. oysters on the rocks are sharp as razors though, be careful and stay off them.

A beautiful spot that we unfortunately did not get the chance to stay at. After booking and paying a week in advance and driving 6 hours, we were greeted by a rude staff member who told us all the tent sites were rained out and we would not be able to set up. We asked why no effort was made to contact us (the storm blew through the night before we arrived at 4 pm), and she said she was unable to tell from the online booking system what type of site we had booked. This seems like something that could have been solved with a 60 second phone call, or a quick email. We also wonder if they could not have deduced what type of site we paid for by checking the amount we paid. No effort was made by the staff member to offer us alternative accommodation and we were told the credit card transaction fee could not be refunded despite the fact we received nothing from this business but rude service and bad communication. We had to drive an hour back the way we came to stay at Waipu Cove instead (and very glad we did as it turned out to be a much better spot!) Two stars because there was a cute ginger cat outside reception. Visitors beware! We have never had such atrocious service at a holiday park in New Zealand.Update: lowered to one star following vitriolic response from the owners claiming we should have called in advance to confirm our already confirmed and paid for booking. Before booking please ask yourself if any beautiful view is worth this much hassle. Not even a cute ginger cat can make up for such poor management. I repeat, visitor beware!!

Stayed last November. Great service and views.Dog friendly, which allowed us to stay.Oh, and fantastic price!Thank you.We'll be back!

Lovely place ! Awesome views good facilities and nice people, would stay here again . Just a bit of confusion when booking, you have to confirm in the email they send you Didn’t see this in email and turned up lucky they had a spot for us .