Boulcott Hospital

From surgeon, anesthetist, nurses, admin and all other staff my visit was treated with empathy and compassion from admission until returning home. A fantastic team. Thank you all.

I had an accident that disfigured my nose and left me feeling self conscious. I was referred to Dr Campbell Baugley ENT. Dr Baugley did an amazing job with returning my nose back to its previous look. Could not recommend him enough. Bedside manners are also spot on as he continuously asked for consent and made sure I was okay and comfortable with the process. The front desk receptionist and nurses are very lovely too, and it was an over all great experience. :)

Horrible experience with Dr Leilua and Christine the receptionist. Will be filing complaint with medical council and ombudsman. Was constantly provided with bad advice. No pain management for severe arthritis and was told to come off injections even though surgery hadn't yet been approved and he knew he would be away on holiday at the time he said it would take place. Horrible and disturbing that they believe that its okay to treat people this way.

Utmost care provided here. The entire team at Boulcott was friendly, helpful, informative and professional.

This review is not about the fantastic doctors that I seen, Mr withers and Doug were very lovely. The forefront staff at reception were nice except 1 staff member named Sue, I found her rude, because of an appointment mix up she made me feel I was to blame and phoned another receptionist while I was there and said she can’t be bothered dealing with it, her annoyance from this flowed on to me. I waited to be seen an can appreciate everyone is busy, after my appointment I was advised to go to reception to have another appointment made, as I got there Sue abruptly said “I’m making one” nothing else, that was it, so I walked off feeling like I was a big hindrance.Being the front face of a reputable hospital you would expect a standard of professionalism. You don’t know what goes on in a persons daily life, for future snarky comments it’s best to keep them to yourself instead of letting them overflow out to patients.Sue being the front face photo on the hospital website I would have expected better from her, maybe you were just having a bad day?

My experience at Boulcott was lovely. I felt I got the best care from everyone involved; to the theatre team, my amazing surgeon Alex Popodich, the nurses, etc. The food exceeded my expectations. Especially the beef cheeks!! Restaurant quality. A lovely hospital with the greatest of care

Absolutely amazing teams both theatre and nurses. They made me feel extremely comfortable. Definitely a people friendly environment and they treated all their patients including myself very well. Also very efficient. Thank you boullcott hospital.

The nurses were so warm and full of positive energy, I enjoyed their company and conversations. Food at Boulcott hospital was delish and catered to special dietary requirements, whilst still keeping it fresh & gourmet. I was comfortable, happy & we'll looked after.

Prior to this experience, i had never in my LIFE had surgery. The team at Boulcott were comforting, accommodating to my needs, thorough in terms of execution and explanation and the nurses were all lovely. Food quality exceeded my expectations. I didn't want to leave lol