17 Albert Street

Clean and pretty Hostel with everything you need. Can get a bit loud because it’s so central.

This establishment steals its customers and has no conscience. We had a four night reservation in February. On our way from France and during our stopover, our plane to Auckland was cancelled due to a cyclone. We immediately notified the hostel. However, they refused to accept any solution either to postpone our reservation for when we arrived, to refund us or even to postpone our reservation to a future date so as not to lose our money. The words of the inexperienced employees we corresponded with is a real shame. It's a total lack of empathy for customers who are completely helpless in the face of such a nasty situation. We are finally losing half of our money in this story.

It is the worst Hostel of the world, the owner does not care for the guests and je offers besser without mattress!! He is more or less a gangster and Auckland government should close that so called Hostel! It is a Shake for that beautiful city!

아저씨도 친절하고 넓고 뷰도 이쁘고 접근성도 좋습니다하지만 침대가 불편해잉