Ecostore

Great products but the customer service is nothing to be desired at all and the restrictions of having to use Ecostore only plastic bottles allowed to refill is absurd! I'm trying to reduce our plastic usage by swapping some bottles to glass and apparently this unacceptable. Plus the sour face lady who served me. If there's another option for this type of product with same offerings but better service, I'm all there!

I have not brought from the store itself but I have used a few of their products.-Gentle Cleanser-Hydrating moisturiser-Replenish and Renew-Ecostore Medium tooth brushI am very impressed with the products I've used.Face products:My skin felt soft and hydrated.I did NOT breakout, not Once.The packaging has a nice weight to it and is very good quality.The scent of these products are soft and pleasant. (They don't smell fishy)Tooth Brush:The weight and quality is very good.It has a curve at the neck of the brush to help get the back teeth, around your teeth and gums.It makes brushing your teeth easy.I have just finished all of my skin care and I'm sad because they are Amazing!

Incredible range of household and personal care products. Well designed packaging, branding, and scent ranges. High quality but affordable and accessible. They tick all the boxes. We always choose their products over any other brand! The skin by ecostore range is outstanding and perfect for those with skin conditions. Cannot recommend highly enough!

My family simply can not function without this household product. We love it and always feel special when we come to this store. The manager is lovely, passionate and very knowledgeable about the product. It is nice to see that the product range is expanding and we are looking forward to your sunblocks.

I brought Ecostore Dishwasher powder.....it was nigh impossible to get the safety cap off. Not sure that I will buy again.

Products OK to good, but some better than others. Very expensive postage for online orders. Customer service needs improvement and phone line needs fixing - message boxes full so no message could not be left!

I love the refill stations throughout the country but currently almost every refill product is out of stock. I've been told that there is just about no stock for supermarkets to purchase from ecostore for the refill station. Farros has been out of stock for more than two weeks. Quite unfortunate that customers can only buy online and not in-store at supermarkets.

UPDATE. When the baby product finally arrived,I was thrilled with their product. Beautifully packaged in a wooden box. I would buy again but would allow more time for the delivery to arrive. I placed an order for a gift 5 days ago. I phoned yesterday and asked am I going to receive a tracking order to be told yes I should have a tracking number. I was shocked to be told my order has not been despatched. The products are supplied from Auckland NZ so why the wait?

Love Ecostore products but they are expensive and it annoys me I can buy them for cheaper when in Australia. Their handwash is the only handwash I don't get a rash from and I have now been using this and all their products for several years.We use the Wool and Delicates wash liquid, the washing machine powder, the hand wash, dishwashing liquid and dishwashing powder and can recommend :)