Bed Bath N' Table Albany

I feel unsatisfied with the way she received a guest named Linda today. When I asked her which flower I wanted to buy, her attitude was very unhappy and did not want to see for me to see if there were any other colors. and she said only 2 colours on that flowers. when i asked her the flower i want cream color i want that color she replied i don't have but i went home and looked at the flower i bought with the same color today i feel for her very annoyed . i will never come back even though I shop here every time and am a regular customer.

You know! when you pick the perfect time and head space it all works out greatI went looking for pieces of deco,s to soften an old cottage im.renting I'm so happy with my purchases that had a wopping 20% offAnd to top it off the sales assistant that helped me put it all together was engaging @ knowledgeable . We had fun

Not happy. Purchase sent to wrong address (wrong town and a residential home dispite us giving name of business and stating Upper Level Reception"). No apology of any kind."

Excited to get our unique Christmas Tree. HOWEVER not excited when I find a blade wrapped in tape in the box!! Nearly cut myself. Really disappointing

Worst customer service experience ever I have experienced in my life. A girl named Roseanna at the counter had horrible attitude. When asked to help check items she was disinterested and no manners what so ever, rolling her eyes and twisting her mouth. If I could give the 0 star I would have given. Will never come to this branch ever.

Poor customer serviceGirl with the dark hair and tattoo sleeve on right arm was very rude. As i asked the price on an item she put the poster right up my face and said nothing. Told me all of her throws were the same size as i unfolded maybe the third one. Yes i get it that its annoying you may need to fold it back nicely again but thats why you are paid to be there. And the throws are not on the shelves to just look pretty. Its there to be looked at and to be sold. Im sure thats what the employer would think at least. Please put a poster up if there is a limit to how many you could look. I will have to say many other times i have been in this store the other girls are just lovely.

Really lovely, helpful staff. Beautiful surroundings. Guarantee excellent products.

Expensive, addictive and beautiful. However, in an effort to grab more profit they have now split up the Duvet and quilt cover offerings so that you have to purchase pillow cases separately!!! Without dropping the price of their duvets!!! So with pillow cases priced up $50 a pair with a Duvet cover around $200 this makes for an expensive visit. Now this really grinds my gears. Who wants a duvet cover without matching pillow cases. Not me. I have voted with my feet and won't shop there now in protest. Go to Wallace Cotton...if you can tolerate the snooty condescending shop assistants....they sell high end product WITH pillow cases. Boo to you BBT.

My daughter and I visited the store this morning with the purpose of buying a duvet cover she had seen on the website.Sadly the particular size was out of stock & though staff member Linda was happy to order, said daughter dragged me of to lunch and to search other stores. Nothing matched up to the choice and variety at BB & T & so we returned. Linda patiently and cheerfully assisted with alternative suggestions until a decision was made to go with the original order.At NO time did we feel rushed or that we were a 'bother'.Thank you Linda and the other cheery staff members.A super experience and very satisfied with the purchase.

Appalling customer service. Had to wait 20 minutes to pick up an order which took around 30 seconds to get. When there were two people working there and only one pair of women shopping. Also smelt weirdly of wacky backy. Would highly recommend against shopping there