Anime House Mega Store Penrose

I like a majority of the products here, I come here time to time with friends to purchase mystery bags or figures. One thing I don't like though is how the staff hide the fact some of their merch is fake. The model kits (at least now, before I remember seeing fakes), statues and most of the plushies ate legit, though their cushions, mystery bag items and clothing are def fakes. Now here's the thing, if they said they were fakes I personally wouldn't mind. I enjoy a product even if its not legit, as long as it's related to a media I like I'm happy, but looking through these reviews I dislike how the owner refutes any claim of the merch being fake as fake reviewers". These people have a legitimate reason to complain

Went in to Newmarket to pick up a last minute gift and discovered that I was misinformed last visit about a deal. These guys did the right thing and honered the deal so I just paid the extra. Good service and will be back to purchase again from this store.

As an ardent anime fan, stepping into this store was like entering a whole new dimension - a realm where beloved characters, stories, and worlds come alive. This Anime Store, with its dazzling array of merchandise, collectibles, and manga, is the ultimate paradise for any Otaku.The store itself is a blend of modern functionality and the vivid, enchanting essence of anime. The walls, adorned with posters of iconic characters and scenes from various shows, immediately transport you to the mesmerizing world of anime. The layout is thoughtfully designed, with well-organized sections dedicated to manga, figurines, clothing, DVDs, and other anime-related merchandise, making browsing and finding your favourite items a breeze.One of the store's many strengths is the extensive range of merchandise from both mainstream and less-known anime series. Whether you're a fan of enduring classics like Naruto" and "One Piece

counterfeitStore clerk guy is nice.HOWEVER, the owner is doing some shady business. Selling counterfeit demon slayer products, then being given a cash refund (as they know they are breaking copyright laws), and being told it is up to me to question whether the product is legit. I would recommend you save your money and time, buy from a trusted shop that cares about their customers and a store that does not rip off from creators.I have sent an email but no official apology from management, there is no number to contact stores directly (shady) .. yes I got a refund, but having to travel back to the store is time-consuming...DO NOT GO HERE

Rating: ⭐⭐⭐My recent visit to an anime shop left me with mixed feelings and a somewhat neutral impression. While there were some unique aspects that caught my attention, there were also areas that could use improvement.One of the highlights of this shop was its undeniable charm. The store had a distinct atmosphere that exuded the essence of anime fandom. The walls were adorned with colorful posters and artwork, and the shelves were filled with an array of interesting collectibles and trinkets. It felt like stepping into a whimsical world dedicated to anime.The staff members were friendly and enthusiastic. They greeted me with a warm welcome and were eager to assist. It was evident that they shared a genuine passion for anime and were knowledgeable about the various series and characters. They were more than willing to engage in conversations and offer recommendations based on individual tastes.However, the shop fell short in terms of organization and cleanliness. The merchandise displays seemed haphazardly arranged, making it challenging to locate specific items. Some sections were cluttered, and it was difficult to browse through the products without knocking something over or feeling overwhelmed by the disarray. The lack of clear labeling and categorization made the shopping experience less convenient than it could have been.Another drawback was the limited selection of anime merchandise. While the shop had a few notable items, it lacked depth and variety. I was hoping to find a wider range of products from different anime series, including both mainstream and niche titles. It felt like they focused primarily on a few popular shows, neglecting the potential to cater to a broader audience.Price-wise, the shop was reasonably average. Some items were reasonably priced, while others seemed slightly overpriced for their quality. It would have been great to see more competitive pricing or occasional promotions to attract customers and make the overall shopping experience more appealing.Despite these shortcomings, the shop did have its own quirky charm that could be endearing to hardcore anime enthusiasts. If you're looking for a store with a unique ambiance and engaging staff members, this shop might be worth a visit. However, if you prioritize organization and a diverse range of merchandise, you might find yourself wanting more from this particular establishment.

It had all the things I was looking for and more! the employees are great at helping you find what you need and even gave recommendations on what I should get! Would recommend Anime House to any anime watcher!!

Ordered my daughters Christmas presents online on the 30th of November..... no communication at all in regards to delay......sent email message, Facebook message and then called. Got told everything will be shipped within 48 hours.... it's now a week later again and still no presents. I will have a very unhappy child this Christmas. Do not order online as your items will NEVER arrive. Not happy. Not recommended

Compared to animehouse branch in Manukau, this is more spacious and has lots of anime stuff! (Ghibli items though is not available YET). Staff name Chance" (hope i spelled that right) was knowledgeable with their products

hehe vegeta luffy statue

Seems like a nice store when you walk in unfortunately as a collector I was able to quickly see a lot of bootleg products specifically the figures.Those counterfeit figures they are selling are at full price and passing them off as legitimate.Would be a nice place to get little" things but not if you aren't aware how to pick up on bootleg products or if you're buying a gift for someone else. Overall