Massey Vets

Not good.Brought our new kittens here as they needed some checking over - a week later one of them starting showing signs of ringworm. Have been to a different vet and confirmed it is ringworm. I have now also caught this off my kitten too.This is the only place they have been to as they are still kept inside being new and youngI rang Massey to just let them know of this and they were extremely dismissive and blamed it on the SPCA.Kittens had no signs of ringworm prior to their visit at Massey Vets.Very disappointed and probably would not have left this review if my phone call was taken with a bit more respect..

Would avoid puppy preschool. It was a bit of a waste of time. Majority of it was talking and not much interaction. My poor dog was bored out of her mind and then we got told not to come back after the 3rd class because she couldn't sit still for the length of the lady talking (even I was struggling as she just repeated herself constantly and found we didn't learn anything of value) we also only went to three classes yet we still got charged full price. Would recommend taking your puppy to a different preschool or just learn from YouTube

Incredible service, I can't remember our students name, but she was blonde and canadian maybe? She was so attentive and transparent through the whole process. The vet was also very helpful and they took their time doing thorough examinations of my kitten. The care my pet recieved was above and beyond, I fully trusted these people.

Made us feel so welcome, also tended to Peanut (our pup) so well. Shes very aggressive towards anyone trying to touch her other then her family, and they handled it perfectly. She was in great hands! Highly reccomend. If you're worried about your pup that's quite hard to handle, definitely take them here!

Took my new puppy for their vaccination. Was greeted by both Kevanne and Ben who is a fifth yr student. They gave Oatis a thorough examination and walked through the options for injections and microchipping. Very interesting as also learn a little about the viruses that the injections combat as it’s also a learning/practical experience for Ben. Provided food for Oatis when he was getting his injections. Reception really friendly and welcoming and happy to invoice receipt. Also had a follow up call from Ben the following day to check in and ensure no issues.

Wildbase vet Megan, saved our son’s rescue bearded dragon Otis, whom they gave a 50/50chance of surviving.(feb 27. 2017)She recieved the best care and survived because of it. She was also in a fire they had and they looked after her and got her thru it. (March 2017)She was also there in April 2018 for 28 days.Vet Nigel saved Anakins life when he was seriously injured and thought he was brain dead.(July 2017)

Great service and communication. Our working dog Luna had a total hip replacement. We were very nervous going into the procedure, but felt confident after our consolation with the surgeon Andrew and Vet student Chase. They provided daily communication with how Luna was doing, pre and post opp. Would definitely recommend.

I rung. As my dog was sick , seizure an throwing up.. I live on old west road right across from the Massey entrance they told me they were almost full for the day and could only squeeze my dog in if it was urgent . and they had a chat between the team and came to a conclusion that my dog wasn't an urgent priority and that it was constipation . Take it home an call us if it gets worse they reakon. It was at its worst. My dog died 12 hours later. =( disappointed

I am absolutely disgusted that nobody has called after I have left two emails with you and two phone calls regarding the death of our three puppies after their jabs. After talking to another vet clinic in Palmerston North and were told if our puppies had been seen to when we had first contacted you guys they would not have died and they had a 70% chance of survival. I left two phone calls for somebody to contact me and which they never did we were absolutely gutted to then have to turn around and tell the families who were taking these puppies to their forever homes that they died. Also we were told we were able to contact you if there were any concerns yet when I did contact you twice no one bothered to even contact me back we will never be using your services again I'm absolutely appalled that you don't even have the decency to contact me in regards to this issue that could have been avoided shame on you Massey University!!

Excellent service and care. The vet (Steve) was ultra enthusiastic and really comprehensive in analysing my schnauzer's issue. Nicole (5th year vet student) was also thorough and had an excellent bedside manner with my dog...really putting him at ease so they could run mobility tests.I had previously taken my schnauzer do a different vet two weeks earlier and they just gave a very brief look and said, just keep an eye on him and see how you get on. They didnt test his mobility to the same level as Nicole and Steve.Steve and Nicole were so much more thorough and made me feel like I was getting value for money.They suggested some medication that could potentially avoid having to get a radiograph - avoiding potentially unnecessary expense, but provided all of the information I needed if I did want to go down that path.Really impressed with the service...so professional and caring.The person at reception was also great, really fussing over my dog and making him feel at ease.