Taranaki Refrigeration Ltd

Excellent service and product, had a 10.3kw Fujitsu heat pump installed in large open plan area. Has made a huge difference. They are accredited installers for Fujitsu, so comes with a 6 year warranty, and was the best price in Taranaki.The Team done an awesome job installing units inside and out.Couldn't ask for any better.

Taranaki Refrigeration have been servicing our equipment for over 4 years. All good, until this year when one of their guys installed a thermostat in a wrong manner causing all our refrigerated products to go off. Of course we informed Taranaki Refrigeration about this. They send another guy who solved the problem. All good, until the invoice landed on my desk. The fact that we suffered a loss of at least $ 100 due to product loss, was not taken into account at all. Since no one ever reacted to our email, we sent another one. The reaction of the director was weird. I had to be happy that they did not charge me for the second visit! Yeah right! Tried today to explain why I am not happy but the talkative director kept interrupting and the end result is that I will go somewhere else. Summary: nice guys when everything goes Ok. The way they deal with issues is defintely not Ok.

Quick and friendly service.

We had a heat pump replacement by Taranaki refrigeration and we are super happy. The team were super friendly and efficient, great communication the entire way through. Great price as well! I would highly recommend them to anyone and we would definitely use them again for anything else.

I would recommend this company IF—you want your instructions about coordinating the work with other trades to be ignored, colorsteel roofing to be scratched through to the metal with a grinder, outside units to be installed in a different location to where you expected, piping to protrude through the roof on ungainly stalks, and deal with a belligerent company owner who denies the arrangements he has made even when it's in writing in his own company’s emails.

Our display chiller broke down, which is quite serious for a cafe. They said there is a long que as a lot of places had problems being summer but they did come in the same day and got it up and running again. Very happy.

Friendly, efficient and dedicated to good service. Can't recommend them highly enough.

We had a leaking bar chiller and contacted this service provider for assistance. Initially, they quoted us a couple of hundred dollars for the repair. But when we called to confirm, they said it would only cost around $80 for an hour of work. However, we ended up being charged $170 for just 15 minutes of work, and the bar chiller was still leaking after the service. We tried to complain, but it seems that the owner was not interested in resolving the issue. Therefore, we advise others to be cautious when using this service provider as they are overpriced and provide very poor services