New Zealand Rent A Car - Auckland Vehicle Rentals

Our private car packed a sad so off to Toyota it went. We rented a car from NZRentACar, got ourselves into a pickle well away from home and Kerrin and Al came to the rescue and got us sorted - even though that meant working outside their usual hours. They went the extra mile when they really didn't have to. From Megan & Clark: Thanks heaps!"How do we give them 6 stars? :)"

I would like to commend the staff at this branch and the Queenstown airport branch on their excellent customer service. I was really impressed from the start of the hire till the end. I made a mistake when booking by putting down the wrong drop off location but when I rang they were quick to respond and sorted it out straight away and kindly dropped us straight away to the airport which was great as my husband and I were rushing to make our flight! Well done to all. Normally, I hire off international car rental companies when I travel but this experience has changed my mind about regional hire companies. I definitely would recommend New Zealand Rent A Car. Apart from the great customer service, the cars were affordable and in perfect condition! Big thumbs up from Ireland!

Really good service, friendly staff, nice vehicles

Friendly staff and good service...

Provided with wrong car seat for kids. The car seat received were stained and dirty. The car itself was dirty and was still charged additional cleaning charges.

Awesome prices and a good size truck, only place that has this truck which is a 3 tonne 20 cubic meter think that’s it lol.

Don't be attracted by the price! have been charged after renting apparently overseas fee! (not proven). How you can not know it before enter into the contract since you are working every dayS with foreign customer? it's something unbelievable! condition of the car questionable! safety it's not a priority for them! STAY AWAY bad experience!

Fantastic service. Used Auckland and Nelson branches We changed cars at pick up in Nelson to a larger vehicle and wasn't an issue. Even got my sungalsses I left behind back to me on my flight before we flew out. Very impressed!

I was really impressed with every part of our customer experience. Really friendly helpful people. Prices excellent, car was better than expected. Got shown how to put the snow chains on and it was really freezing outside but the guy was happy to lie on the frozen ground and show me how they worked. Drop off was a cinch, in fact the whole experience made me want to make sure I use them next time we go to queenstown. Awesome customer experience!