Eco Travels Mount Albert

I had the worst experience with Eco Travels. I was enquiring about the ticket price and availability in June for October month. I also requested a quote as well. I informed to the sales person Sohel Ahmed; I will let him know asap once I make my mind. But he was continuously following through WhatsApp which was not professional. I confirmed my ticket at the end of June for 6th October. On my journey, both ways I had 2 hours lay over only and this is the reason I have chosen the tickets. One day before I fly from Auckland to Dhaka, one of the staff messaged me in WhatsApp informed me that I had 14 hours transit, so they can arrange hotel for me. But I tried to contact with them about my lay over time, when and what is my reschedule timing. I also requested to them to send the reschedule time of Malaysian airlines through email. But unfortunately, I never heard back from them. The sales person, Sohel Ahmed continuously ignored my call and no response from other staff, as well. It was a big hassle and mental trauma one day before flying. Later I checked everything by myself from Malaysian Airlines website. I thought what is the point to book the ticket through Eco travels, when the passengers are checking from their end. The sales person Sohel is very unprofessional and I will suggest Eco travels to give him proper training how to communicate with their customers. My review is for those people who are planning to book their tickets through Eco Travels. I believe, who ever will book their tickets through them, do not expect any updates from them, which I suffered. Definitely in future, I will never book my ticket with them and won’t recommend any one.

I am totally satisfied with the services offered by Monika odeti (mount albert branch). I dealt with monika, she’s very friendly and supportive. She is always welcoming and also she understands my travel requirements quickly and offered me the cheapest airfare.she’s helped me a lot for accommodations booking, baby bassinet, etc.Highly recommended. *****Thank you

I always like eco travels for taking an active initiative and interest in clients travel booking seamless, I would love to extend my thankfulness for the help Parvinder extended to us making our booking reservations. He is very customer centric and have great knowledge about travel bookings. Good on you mate.

I have been customer of Eco travels for more than 5 yearsThey are always brilliant in customer care and prices have always been reasonableHighly recommended. Ankit who helped me with my ticket did a great job in finding the best price and was very sincere with his jobGood jobKeep it up

It was really great service from Ashish.From the start of booking and completion of our tour, Ashish from Eco travel was in touch and always responsive.I would definitely use their services in future and recommend to other as well.ThanksMandeep Singh

Deepanshu, you have been a great help again!I'm in the middle of moving countries and therefore have a lot on my plate. I booked my international flight through Deepanshu but forgot to confirm domestic flights as I was given 2 options that suited my requirements.Thanks to Depanshu for following up, I was reminded of it and could book my domestic connection in time.I have used ecotravels earlier and will keep coming back to them for having such helpful and skilled staff.

Hossain from Eco travels did marvelous job for us. Me and my family thankful to him for his extra efforts which he did by going extra mile for us.I would definitely recommend him for all your travel services.Thanks Hossain and Eco travel

Team Eco Travels. You are the best. Exceptional customer service. Quick and easy. I have used Eco Travels twice for booking flights for my family. Special mention to Sohel and team. Thank you for your service. Keep up the good work guys! I highly recommend Eco Travels. Regards, Karan