Just Water

Haven't had water delivered in over a month with no communicationTime to drop off the unit and sign up with a more reliable water providerI've been with these guys for so long just because I can't be bothered dropping off the unit otherwise I get charged $75-$80 for them to pick up but too many issues over the years with this provider

They came & saw 3 empty bottles. Only decided to change 2......Quite often, the driver claims to have come into the office & say we have enough when we never have enough.Third week this week without a delivery. On our last bottle atm. They were meant to deliver a couple of days ago.If I could give 0 stars, I would. Sadly, I can't end the contract with them. Otherwise I would have ended a long time ago.

I have just started receiving water deliveries from Just Water, and the process of setting it up was seamless. Although there was a delay in receiving the initial delivery, it was great to receive updates on the estimated time of arrival. Great service all around.

They should have Zero Star system here. We had Just water for 2 years and ongoing , So many times they have failed to deliver water (More than 20 times). Big sites need water and realible water supply. Just water isnt good option. Service is bad and drive's attitude is worse. Not friendly ppl, just taking an advantage of monopoly in buiseness.

Great service and high quality cooler. Always get service with a smile. The kids love it and and having plenty of drinking water available helped us survive the floods. Would highly recommend to anyone!

Just Water tastes great and I also like it because it's healthier than drinking tap water. I make efforts in many ways to be healthier and a cooler is a really easy and affordable way to improve health in my household

The call out staff are so friendly and helpful

Never had a really bad experience with these guys and we have had a cooler for about 2+ years now. They are always super helpful when we have a bad bottle and replace it promptly if need be. They are also flexible with how many bottles eg if i changed my order this week to 2 a fortnight and then back to one the next delivery cycle they change it with no issues. Most of the time if i have to call them their staff are helpful and polite as well (only had one person who was quite rude once but that was a while ago now). Once had a delivery go to the wrong house which i saw on the photo they send you via email after your delivery, so i just called them up and they got the driver to go back and collect the bottles and then deliver it to our house before we even got home so that was also really good. Thanks Just Water!

Terrible accounts system in place. No way to login and check anything as it's all on their internal system. They miss deliveries and then it's a nightmare of an experience to claim a refund. It's almost like they'd go bankrupt if they issued a $7.99 refund. Waiting for a call from their superior as I type this.