Kopata Medical Centre

Very unprofessional. Just been sent away with a sick child that they are fully booked. As a medical provider, they should have at least examined and assessed my son. If anything worse happens, I will definitely put in a complaint against them. Where do they expect me to take my son when we are their patients?!

I have been a patient of Dr Patterson here for over 7 years. In that time, I have not been treated successfully for any complaint I have brought to his attention. He doesn't bother listening to what I have to say, and often responds with a glib put-down. He seems intent on prescribing more and more medication with no follow up as to results or reactions.After a recent stay in hospital, he failed to follow the (written) medication guide forwarded by the specialists, and insists on repeating every test carried out by outpatients at the hospital.I am not surprised his practice seems to be the only one taking on new patients!Reception and nursing staff seem to have taken on his attitudes.

I am very happy with the team at Kopata! The reception team are lovely and always aid with getting the earliest appointment possible. The doctors are amazing. I see Dr Shaheen and he has helped me a great deal with my illnesses and provided care and assistance in finding medication that works for me. I always feel comfortable when I'm in an appointment and don't feel stressed or anxious which is big as I'm a shy person. Thank you for your amazing service Kopata!

Love Kopata. The receptionists are always patient and helpful and I nearly always manage to get a same day appointment or phone appt if not in person. Dr Shaheen Ahmat is a wonderful, caring and thorough GP and my family members now see him also. The senior nurse is incredible. I Feel very lucky to have such a great GP and service.

My parents are the new patients in kopata and had most satisfying professional consultation with doctor shaheen and friendly receptionists What an amazing experience Thank you kopata MC

I find the one star reviews hard to believeI've been with kopata for a decade with a break of three years when we lived in the bop.Originally with Dr savage and now Dr Kumar.Reception has always been awesome and welcoming, both Drs have been great and attentive, and when needed the locums and nursing team have always been prompt and helpful.

Georgia Roud, sorry there were no appointments on the day that you rang. You were seen in the nurses acute assessment clinic. I was asked by the nurse to review the history and her clinical assessment.I gave you my time, when I had none to giveWe do value feedback so that we can improve the services we provide

Have been with Kopata Medical Centre for well over a decade, the nurses are exceptional at what they do. The Practice Management do not adhere to privacy laws (from my personal experience) and my GP has always seemed incompetent.

Kopata Medical Centre is no longer a family environment and the Drs are not the same since Dr Phillips left. Reception ladies are so rude and horrible about personal needs and do not treat people with respect. They do whatever they think is best for them and don't listen to what you need. They jump to getting Nurses to do their job instead of them. Multiple times where I have been asking to get them to get the doctor to call me and they ignore my needs and just avoid the fact that all medical information is private and does not need to be shared if one does not give consent and the receptionists don't do this. I am very happy with the new doctor who has taken over Dr Phillips as he knows how to treat his patients and listen to them. He is a very talented in his work and lovely with Children. He is a very caring doctor. My daughter is very happy with him.

The service here is extremely poor. The receptionists are rude and unhelpful. The amount of times I've heard them raise their voice and be short with patients is disgusting. Doctor Patterson has no bedside manner, he does not listen to his patients and brushes them off with more and more medication with no follow through or genuine care, despite his lack of time with patients he is always running late. The nurses however are lovely, helpful, accommodating, understanding, patient, friendly and take your concerns seriously, it's a shame that is not carried across the board. I would never go back and would urge others to stay away after the hour and a half I waited today to be brushed aside.