Spark Store New Lynn Mall
92 Reviews
- Friday9 AM–9 PM
- Saturday9 AM–6 PM
- Sunday9 AM–6 PM
- Monday9 AM–6 PM
- Tuesday9 AM–6 PM
- Wednesday9 AM–6 PM
- Thursday9 AM–9 PM
About the Business
Find your nearest Spark store | Spark NZ | Find a Spark retail store near your area with address and contact details.
Contacts
Call Us
+6498263980
Shop E, Lynnmall Shopping Centre 3060 Great North Road, New Lynn, Auckland 0640
Hours
- Friday9 AM–9 PM
- Saturday9 AM–6 PM
- Sunday9 AM–6 PM
- Monday9 AM–6 PM
- Tuesday9 AM–6 PM
- Wednesday9 AM–6 PM
- Thursday9 AM–9 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Kerbside pickup
- In-store pick-up
- In-store shopping
- Cash only
- Same-day delivery
- Cheques
- Repair services
- Wi-Fi
- LGBTQ+ friendly
- Gender-neutral toilets
- Transgender safe space
- Appointment required
- Electronics
Recommended Reviews
Vicki and John Davidson
11.09.2023
Spark Store New Lynn Mall
After reading some of the reviews I was concerned however when I called and left a message late afternoon my call was returned the next morning by Barbara. I let her know that I thought we needed a new modem and smart mesh 2 as our reception kept dropping off. Barbara listened and then recommended that they do some checks first to make sure that I wasn't purchasing any unnecessary equipment. I found Barbara to extremely helpful and was very grateful for her superb customer services. I believe she checked with Declan and they found that I had a faulty modem so they asked me to bring my one in and gave me a new one - FREE. Just to make sure reception would not drop off I also purchased the smart mesh. I am extremely happy with the service that Barbara gave me and when I went instore the other agent had been briefed and both my new modem and smart mesh were waiting for me. Yes all the agents were busy with customers when I came instore however 5 minutes of waiting and I had a friendly agent asking me how he could be of service. Thanks again!
M. IITanes
30.08.2023
Spark Store New Lynn Mall
Customer service varies to which staff you will come and talk to.. I was deciding which broadband provider to go but i see they are not competent in solving a simple problem even for a simple $5 sim transfer that they have to wait and its always out of their (staff) control once they submitted the details. (Yeah its just $5 but that a good lost) i wont sign up a broadband with Spark, as they will not solve any further problem may arise if i sign up a broadband with them.
Ron Tell
15.08.2023
Spark Store New Lynn Mall
The sim card transfer requested here at cost of $5 did not worked at all. Still stocked with the same provider.
Julie Fletcher
03.08.2023
Spark Store New Lynn Mall
Received excellent service from young man on 17/4/23 when I sought help to rectify & understand a problem I was having with my emails -
mahfoozur rahman
02.08.2023
Spark Store New Lynn Mall
Not Very good customer service here . Been on spark broadband plan past 3.5 years ..now due to speed issues wanted an upgraded plan . Ready to pay more . They wanted me to pay for a new modem to change plans even when I have been a loyal customer for so long . Called up customer service and asked to cancel. They could not even offer a complimentary modem for customer retention . Spark H.O , are you copying ?
Wendy Murphy
01.08.2023
Spark Store New Lynn Mall
Ste staff are lovely to deal with. I pop in when I want to be shown how to do new things on my phone.
Kardo D.
20.07.2023
Spark Store New Lynn Mall
I can't believe it. Joseph W. (the guy with long hair, like the orthodox version of jay sauce but wearing long black sleeves for spark uniform, not white robes). Joseph, the service person served me, kept pointing his finger on me when explaining things as I worked for him, with no hospitality manner and clearly no customer service training from Spark. He is too dominant, talking to customers like a professor at the university of Spark, and loves to argue to win. He forgot that we are Spark customers, not his subordinates, and he had no respect. Imagine this place has a sign please be kind to our staff
E R
19.07.2023
Spark Store New Lynn Mall
Went in store yesterday and was serviced by GT/Jt Indian Fella to pick up an order. He was very knowledgeable and helped me score a better deal with their new monthly team plans. Thanks bro for your excellent customer service mum loved her gift btw!
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Shop E, Lynnmall Shopping Centre 3060 Great North Road, New Lynn, Auckland 0640
Spark Store New Lynn Mall