Godfreys Botany Downs
42 Reviews
- Friday9 am–5:30 pm
- Saturday9 am–5:30 pm
- Sunday10 am–5 pm
- Monday9 am–5:30 pm
- Tuesday9 am–5:30 pm
- Wednesday9 am–5:30 pm
- Thursday9 am–7 pm
About the Business
Godfreys NZ | New Zealands Leading Vacuum & Cleaning Specialists | The experts in vacuums & cleaning for over 90 years. Choose from an extensive range of quality vacuums, steam cleaners, cleaning products & more. Afterpay & Humm available.
Contacts
Website
Call Us
+6492650003
Shop 7/500 Ti Rakau Drive, Botany Downs, Auckland 2013
Hours
- Friday9 am–5:30 pm
- Saturday9 am–5:30 pm
- Sunday10 am–5 pm
- Monday9 am–5:30 pm
- Tuesday9 am–5:30 pm
- Wednesday9 am–5:30 pm
- Thursday9 am–7 pm
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Kerbside pickup
- In-store pick-up
- In-store shopping
Recommended Reviews
Ivanoski
08.09.2023
Godfreys Botany Downs
Bought a vacuum from Godfreys in New Lynn called Hoover Eco Pets Turbo Bagless Vacuum Cleaner. After 6 months of use (once a week), it won’t start anymore.Went to the Botany branch to see if they can have a look at it and get it fix or even give us a replacement but the sales rep told us that they can’t give us a new one and told us we will have to wait 2 months for an answer. We bought this vacuum thinking it was good but clearly it has an electrical issue.Not Happy!
Alice Harrison
29.08.2023
Godfreys Botany Downs
Absolutely awful customer service ..rude and unhelpful ...I took my vacumn cleaner in for repair and was treated appallingly. .told that the the broken part was my fault even though it was clearly due to wear and tear and supposedly covered under warranty. They finally sent it away for repair however I didn'tback from them for 3 weeks ..I called twice to find out what was happening with my vacuum. .they said they would get back to me and never did ..I called again to be told in a very abrupt manner that it was ready from collection. .no explanation or apology given just sheer rudeness.I will never buy another vacuum cleaner from Godfreys Botany again ..they promise the earth and fail to deliver
Jamie-lee Shailes
05.08.2023
Godfreys Botany Downs
Rang Botany to see if they would price match they said they would, drove 30 minutes to be told oh no we can't do that that's almost half the price? If you say you are going to price match do so, You then said you could only take $100 off the current price which wasn't price matching, If you don't do price match don't say that you do its false advertising
Heather Hodgkinson
26.07.2023
Godfreys Botany Downs
Went into to Botany store today and one of the sales people on duty was the worst salesperson I have ever encountered. Rude, rolling his eyes at my lack of knowledge on my vacuum warranty and service details. He wasn't even prepared to try help me. Have never been treated with such bad attitude. Sadly I did not get his name as I had to walk out the shop as I was so upset at the way he spoke to me. Was in the shop a few weeks earlier and heard him treating another customer with the same kind of disrespect.
Wayne and Colleen Ranford
25.07.2023
Godfreys Botany Downs
Botany Store .Would highly recommend the Botany store and the managers customer service skills.Cleaner was taken in for its regular service, then appeared to get lost between the store/service centre /courier.Whilst we were getting frustrated in the time it took, the communication and eventual outcome was highly professional by the manager and staff . Well done and thanks. Wayne
Hui Liu
24.07.2023
Godfreys Botany Downs
Janson is very helpful, he is an expert of vaccum cleaner, highly recommended.
Thomas Eccersall
24.07.2023
Godfreys Botany Downs
Very happy with two recent purchases from Godfreys Botany Downs. The two staff members we dealt with were knowledgeable and very helpful. Our new Electrolux Silent Performer vacuum cleaner is certainly quiet, and is light, with a long cord and great suction. Additionally, the Enzyme Wizard pH neutral no-rinse floor cleaner we bought was nothing short of miraculous in reviving our kitchen vinyl - can absolutely recommend it. Thank you.
Sujata Farrow
22.07.2023
Godfreys Botany Downs
Pathetic customer service! Arrogant salesman! You gotta have a whole 20hours or more to go shopping for vacuum cleaners here because the salesman starts with the cheapest vacuum cleaner, tells you a whole 50 pages about it, then moves to the next one, again telling you the similar, a 50 page of info. When I said I didnot have a whole day to shop for vacuum cleaners, he got offended and told me to go do my own thing in finding out which cleaner is better, than the others, and walks away! So Bingo! You've just lost a genuine customer!
Acid_ Sorry
19.07.2023
Godfreys Botany Downs
I found they guy that worked on Saturday the most rudest person I have ever dealt with. And before he served me he was being extremely rude to another customer. I have sent back my carpet cleaner 4 times in 6 months and now they want to start charging me even tho it has a 12 month warranty. Not a great place to buy from.
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Shop 7/500 Ti Rakau Drive, Botany Downs, Auckland 2013
Godfreys Botany Downs