MusicWorks Albany

I came here to buy a guitar not too long ago as their shop in Westgate has been closed. I called up earlier and was told the guitar was available. The gentleman who spoke to me was friendly. When I arrived at the shop, obviously it was the same gentleman who attended to me. He was young, understanding, patience and knew the customer's need and requirement. However someone came out from the back of the shop. Obviously he looked much elderly. I presume he must be the manager as he acted like one. Then the look of his face and his unfriendly stare at the customer will drive you away. Appears he woke up on the wrong side of his bed. If not for the young man I would have walk out and buy the guitar from Rockshop just a few shops away. I guess Rockshop will be my next stop for any musical instruments.Just a note, the personnel at MusicWorks, Westgate gave the best service, from manager to sales personnel. Unfortunately they are closed for business permanantly.

Staff were friendly and knowledgeable. Prices are as good as ever

Awesome staff. Popped in today with my elderly Mum and they let her have a wee play on their piano. Lovely business!

Great service my son has a disability they did a great job highly recommended

Delightful ! Stumbled upon this green of a store by accident. Bought a ukelele !! Staff were very nice and helpful, store was clean and tidy.

UPDATE:I took the guitar back as I don't know enough about setting up guitars to mess with the truss rod. The young dude in there was super helpful and fixed it on the spot. I enquired about practice amps and ended up buying one I hadn't seen in the many reviews I'd watched, thanks to his recommendation and awesome demo - it's a fantastic sounding amp. Super knowledgable and helpful due, so I'm bumping my initial review back up a star.INITIAL REVIEW:Staff were super helpful and gave me a good deal on a new guitar. Said guitar had to be ordered for me - I confirmed that it would be a brand new guitar in box but when I arrived to collect it I found it had been taken out of the box for some reason. May not seem like a big deal but I'd never bought a nice guitar like that before and I was robbed of opening up the box of my new prized possession. I basically got a second-hand guitar. I also found out from watching an unboxing that I was not given the other contents of the box - lead, manual with important setup information etc. I need that information as the guitar I received has an incredibly buzzy lower E string. I should have said something at the time of purchase but thought it might look like I was being a bit precious but in hindsight I don't think I was. I may as well have bought shop stock.

Great brands at affordable prices, staff are nice and friendly. Location is also accessible. I am one happy customer, surely will come back for more.

Great shop, great selection and Stuart Craw really knows his stuff!

Big thanks to Adrian and the team at the store. Nothing was a hassle from ordering the guitars to putting up with me playing 3 different amps to really hear the guitars properly. Really happy with the whole experience . Cheers.