Gold 'n' Gifts

Awesome. Helped me by checking out my Watch collection. Replaced batteries, etc. I have DiabeticR cant see the Watched anymore so have decided to sell my collection. This Store were super understanding of my situation. Top Marks!

Shout out to Gold n Gifts, mean customer service today. Looking for earrings and they had what I wanted. Gold n Gifts was the third shop I visited, first shop flicked me off, second shop didnt have what i wanted but recommended Gold n Gifts. Was busy while i was in their shop but the lady gave me her time and attention. Nga mihi, will defs come back to spend my money...

Really like it, make our new home sweet and warm. Rex is so kind and helpful, looking forward to visiting Gold 'n' again.

Thankyou sooo much for the engraving done for our staff members farewell gift. You went above and beyond to do this for us. It is a truly wonderful taonga for her to remember us. There were many tears and lots of love. Thankyou. (Unichem Kerikeri Pharmacy)

Fabulous engraving service. Looks great and it was finished well before Expected. Thank you so very much. Beautiful jewellery too and delightful service. Couldn’t be happier with the outcome. Thanks again. Ana

Fiona and Rex have been running Gold ‘n Gifts as long as we’ve been here, about twenty five years.From the start it was obvious that they were keen to give the customer not just what they wanted but exemplary service. Nothing was ever too much trouble and there was always a smile and happy face to greet you. Over the years they’ve become friends, and I have grown older, and the service has extended to delivery to the door. ‘Not a problem’ says Rex, and within hours it’s there. This is the rarest thing these days, and I do wish them only the best for their lovely little store and their future.Jo

We were pleasantly greeted as we entered the store. After our small purchases were made, we chatted with the shop owner about the effects of covid on his business. A pleasant chat about spots we'd visited over the last few days led to his recommendation about a nearby Opua kauri tree walk, which we did! Great service and great conversation. Thanks for a pleasant shopping experience during our visit to Paihia :)

My watch strap broke and I was told Q&Q don't cover the strap" but Gold 'n' Gifts took it upon themselves to honour the "warranty" a big thank you and it's nice to see that customer service does still exist in the smaller shops.Thank you."

Lovely man who knows his stock well working the shop floor today. Thank you for your help choosing a nice pair of earrings!Wishing you all the best for 2021

I'm not the person who always complain, but this time I really dont understand... when I went there I ask to replace the battery for a Casio watch, they ask me if I live here or not (I dont know why, i only need to replace the battery), i said yes, they said $15 for the battery and to check for the waterproof is another $15... I was thinking let's do the $30, so I can contribute for the community.They call me later to ask if I open it by myself because the battery is upside down and is not working, I said NO, and I dont know why the battery is upside down because I havent touch it, but i think is their word against mine...They said next day, my watch is ready to pick up... when i arrive they asked me again if I live here or not... again I say yes, but the difference now is $40, instead of $30!! Like a normal customer I asked why $10 more? They said $30... they didnt even call me saying it will cost me more...The lady who was on that day, not her fault at all (I guess) she said, sorry, I dont understand the notes that are here but is not $30 is $40 now.As per them the battery is upside down, let's believe them... when I pay to change the battery $30... it doesnt matter if the battery is upside down, or not battery inside... is Just replace the battery!!!I paid, yes, but definitely I wont recommend to anyone to go there.... and I guess if you are Foreigner prepare your wallet for the extra Foreigner Fee.NOT HAPPY AT ALL and wont go back.