NZ Post Shop New Lynn Central

very rude Indian lady. She doesn’t know how to talk with customers nicely, she makes feel like i owned something from her. Came here for buy post bags and left with disappointed also did not buy any. Not coming back again and not recommend at all.

Post office moved to 1 McCrea way.. inside New lynn health pharmacy.Yes inside the pharmacy..small with at least 2 operating counters normal services just a bit compact

I have dropped several parcels off here this year and every single time, the women who work here are incredibly rude. They always talk over customers when they're asking questions and I always leave feeling as if I was an inconvenience to their day. Ruined my Saturday morning enough for me to write this review.

Customer service is shocking. No smiles, very unwelcoming vibes from post office staff. It's like they don't really want to help you :/ I now go to one that's further away but altleast you get a smile :)

I am writing to express my disappointment and frustration with the customer service I received from a representative at your Lynn Mall location. During my recent visit, I encountered a very rude Indian lady at the customer service desk on the left side counter. She was extremely disrespectful and arrogant in her demeanor, throwing papers on the air and providing no proper response to my inquiries.As a customer, I expect to be treated with professionalism and courtesy at all times, and it was clear that this representative failed to meet those standards. It is unacceptable for a customer service representative to behave in such a manner and provide no proper assistance to customers.I strongly believe that all customer service representatives should be properly trained to address customers with respect and provide adequate support. I urge the government to coach such representatives to ensure that they are equipped with the necessary skills to address customers well.I hope that NZ Post takes this complaint seriously and takes the necessary steps to address this issue. I look forward to receiving a response and resolution to my concerns.

Service is decent unlike I what others say. Parking is behind Library. But if you just want to drop off the courier then you can use 5 minute parking.

Painfully slow , rude and dont care about customers at all.One of your teller was on the phone for over 15 minutes despite the queue to the door. It was on Thursday 23/2/2023 at 11.20 am. Check your camera and call record.

Rude staff. Poor service. Please train your staff on hospitality & kindness. In fact, HIRE PROPERLY because at the end of the say, ure staff represents NZ Post! Plus, train your staff that not everyone who enters NZ post KNOWS WHAT TO DO and that their position is so important to customers that come in- to advice/teach clients what to do, where to go & make the transaction smooth. The lack of customer service is the main reason most of us hate going there and choose to drive further just to get good service! Period!

Very rude Indian lady. Bought a post bag, but she respond in an argumentative tone without a detailed explanation. When I asked about the tracking number, but she told me that it was my fault for not saying I needed it from the beginning. I ask a question because I need help, but she responded in a rude and aggressive tone. She doesn't know how to say please and thank you at all.