Mount Richmond Hotel & Conference Centre

I stayed here for a week and it was a great experience. The hotel is new and modern, and the staff was extremely friendly and helpful. The room was clean and comfortable, and the breakfast buffet was excellent. I would definitely recommend this hotel to anyone visiting this place

The rooms weren't too bad to be perfectly honest but when you can't shut your bedroom window, you've got issues.. Especially when the room is next to a busy road.Breakfast the next day was terrible. Staff couldn't serve coffee because they couldn't make one due to not being trained? Plus no OJ or muesli...?

Very nice place most the staff was extremely lovely, two head staff there were rude and entitled, I have woken up with my door wide open, as well as the head cleaner banging on my wall to wake me up, one lady tried to blame the smell of weed in the hallway on me and when she couldn’t she gave me a strike for the door closing to hard, I also got told of by her for vaping outside, cockroaches would crawl up through the walls as well, also they have just walked in when I was in the bathroom asking them to give me a minute to get out but she decided she would walk right in and ignore my request for her to give me a minute to come out of the bathroom. Walls are paper thin u can hear everything, Every other staff member was respectful and extremely kind.

I'm currently here at Mt Richmond and I just want to take to the time to acknowledge the staff members here. Receptionist is always awesome to me and my children. General manager is so friendly and kind to just talk to. The young manager male always has a welcoming smile. I've stayed at multiple motels and hotels and I have to say the staff here are the friendliest and most welcoming staff we have ever had the pleasure to interact with.(Good job to whoever hired everyone) Room service staff are always greeting us with smiles. The maintenance man is always so kind. We love that they never rush us and are always willing to help however they can. They also help with dinners for clients in emergency housing and the food is always yum.

Some of the reviews for this have to be written by staff. No way this place is a 4 or 5 star rating. The room I had was ok, clean and did not smell and the staff were friendly but everything else was pretty bad. A lot of road noise and extremely noisy within the building. Turns out part of the hotel is used for government housing which is not disclosed on websites. People getting up early, stomping around getting ready for work. At night lots of people running around in hallways, singing, loud music. Pretty much no regard for other guests. At one stage someone tried to use the electronic pass to enter my room, lucky I had it snibbed. When I opened the door the young couple, made out it was an error but it looked a bit shady and they made some cocky comment. Overall very disappointing and won't be staying there again.

5 solid stars. Arrived at midnight and the city was in state of emergency due to massive floods. The night manager tried for over an hour to find us a room and it was much appreciated. Recommend this hotel for sure. The staff are great and location is good.

Mount Richmond Hotel is an outstanding accommodation that provides everything you need for a comfortable and enjoyable stay. From the moment you arrive, you are greeted with warm and friendly staff who are committed to making your stay as pleasant as possible.The rooms at Mount Richmond Hotel are spacious and modern, with comfortable beds and all the amenities you need to feel right at home. The decor is tasteful and elegant, with a touch of luxury that makes your stay even more enjoyable. Whether you're traveling for business or pleasure, you'll find everything you need to stay connected and comfortable during your stay.What really sets Mount Richmond Hotel apart is its exceptional dining options. The hotel's on-site restaurant offers a variety of delicious dishes that are expertly prepared using fresh and locally sourced ingredients. From classic Kiwi favorites to international cuisine, there's something for everyone to enjoy.The hotel's amenities are also top-notch, with a swimming pool and a luxurious spa that is perfect for unwinding after a long day. The hotel's location is convenient as well, with easy access to the airport and the central business district

Staff were friendly, made me feel welcome and showed me around first. Bed very big & so comfy, the room was a decent size. Cookies and kettle in the room was a nice touch for such a good priced room. Shower was spot on. Only negatives were the room was not soundproof/double glazed so I could hear people talking in the carpark late at night and the parking was a bit tight. I would book here again :)

Stayed in a room with a super king bed. Was firmish but comfortable. Room felt small with bed in it though. Just enough walking room. 1 chair and 2 small shelves on the wall. Bathroom was small but accommodating. Toilet felt like it was crammed in an far to close to the wall. Stand up shower head had good pressure but from over use it had become too weak to hold its self up so the shower head kept drooping. Great art work through out the hotel. Pool was much to cold to swim in the spa is a Jacuzzi for 5. All very clean. 5⭐ to the staff they assisted us very well.

Had my niece’s 5th pool party here and it exceeded all our expectations. We went with the kids grazing table and also an adult menu. The grazing table was above and beyond what we wanted, so much so we had heaps to take home after. The adults menu was also great and everything was tasty and all that we needed. Thank you to the team that looked after us that day. We are so grateful. We hired the pool area. But because of the weather, the team kindly accommodated us to be in the Richmond room and set it all up for us as well. It is a bit awkward using the pool while hotel patrons are out and about but otherwise we had a fantastic time. Richmond hotel has done our family well many times now. Highly recommend for events.