Parkinson & Bouskill Headstones Papatoetoe

The service from Shona at Parkinson & Bouskill Headstones was exemplary.Nothing was a problem and there was no pressure placed on us making decisions.It was so easy to communicate our needs.My wife Denise & I would Highly recommend Parkinson & Bouskill with regard to Headstone service.Shona a job well done, thank you very much.Ewen & Denise.

My wife and I visited Dad’s memorial a short time after it was completed. The memorial looks fantastic. We are thrilled with the finished product, as is my Daughter Victoria, the designer, who is now living overseas. We sent her photos while we were there.I knew we had made the right choice using Parkinson & Bouskill the day we first met Peter to discuss the memorial and he had the structural requirements sorted out before I asked about foundations.Many thanks thanks to all of the Parkinson & Bouskill staff who were involved in the process. They have produced a beautiful final resting place for my Dad.

Shona made my experience seamless, her service was over and beyond to say the least. Her communication was amazing, her attention to detail and her helpful advice was very much appreciated. Every time I went into the office to make a payment or ask a question she was always busy but cleared her desk every time and gave me her full attention. My family and I are so happy with how the headstone turned out. Thank you so much Shona for everything. Much Alofas and Blessings from our family! Fakaue Lahi!

Excellent service and friendly. Meet all our needs and beyond, John Browne

Was the process straight forward? - Initially yes but the final result wasn't good, it was appalling actually.Some feedback - you guys should let families or customers have access to the graphics department, stone making procedures or to the production process just so people get an understanding and communication is clearer between everyone. Also a quality check from an authorized person would be beneficial.Also for families to check the headstones finalities before an unveiling takes place, just incase the final result is not up to standard.Did our service meet your expectations? - Shona was awesome, helped us through the process, explained anything we wanted to know and made sure we were taken care of.Are you satisfied with the finished memorial - No. The final product was disappointing, there was paint everywhere, smudges, paint on words. The pictures did not match what we asked for. Workmanship was dissatisfying.In saying so, Parksinon and Bouskil did rectify the problems but this shouldn't have happened and could've been avoided.

To ShonaParkinson & Bouskil;Papatoetoe.Thank you so much Shona for your great work in organising and preparing the headstone for my wife; I and my family have appreciated your support helps and even word of comforting has made my pains- through the loss of my wife- easier and I thank you so very much. You are a good ambassador for your company. Keep up the good work and may God bless you. Thank you to the company as a whole as well.RegardsNapo. LILOMAIAVA. ASI.Faafetai.

Our whanau cannot rate the service from Shona at the Papatoetoe Branch high enough. Shona was amazing. Initially there was no availability for the date we needed. Shona kept us informed along the way in the hopes a place would open up. And it did, two days before Christmas shut down. Shona worked with us to get everything signed off to our satisfaction. Including picking up on little details we wouldn’t have known to look for. The team at the factory were amazing. Giving us solid advice on how to place the stone and the right type of glue required. Totally recommend the team at Parkinson and Bouskill, they all made our day run that much smoother. Thank you to you all.

Thank you Tere for the beautiful headstone made for my beloved brother. My family and I really appreciate the time and effort put in to it. The process was clearly explained and you were approachable with any changes we had. We are very grateful. God bless.

im writing a review as i purchased a headstone from themwas the process straight forward? yes the process was straight forward and easy to dodid our service meet your expectations? yes everything that i wanted on the headstone was how i wanted it so yes you's did meet my expectationsare you satisfied with the finished memorial? yes i am very satisfied as the headstone is exactly what i wanted and was completed way ahead of time which was also a bonus as i didnt have to stress about the headstone not being completed on timei gave yous a rating of 5 stars because everything i wanted was on the headstone and was completed on time