COSMIC - Vape Shop

Alex was super helpful and polite. Definitely went above and beyond the job description of just attending to customer's needs. My product wouldn't fit into the largest bag so he taped it with paper bags to help hide it so I felt safe walking it back to my car. Super personable and makes me want to shop only at the K Rd branch. That guy deserves a raise!

Best in all of Auckland .Well stockedHelpful staff, clean safe products .Always tidy with easy walk access or wheelchair good layout . Management are friendly and know their products. The staff also take time to offer advice with politely replying, best customer service with excellent communication skills .

Decent stock some cool stuff and most of their nice are friendly, a couple are kinda unfriendly. Their piercings are the most redeeming quality cheap and reasonable quality. Cosmic’s smoking accessories are definitely overpriced though, they have heaps of competitors on k road and the difference in quality is not much for most things so I usually take my money elsewhere when it comes to smoking accessories.

All I have to say is wow. The manager. Wowee. Their name started with a 'P' I think? Let's call them 'Paulo' for the sake of this. We could only dream of having such an employee ourselves. But before we get into that: let's talk about vaping. We don't support it. We wish we didn't do it. But when we do... It's Gummy Cola 10mg out of a Vapresso. And we always like to get our supplies from the mainstay establishment called COSMIC. Our only gripe? Bit of a naff name. But look, it's doors first opened (in Christchurch) in 1997 so what do you expect? The name attracts the clients they want and the clients they don't want who we want to watch. So it's a good name? I dunno we don't work in marketing. But we do work with people... We know our people. And at this K'Rd Cosmic - there is a manager - this 'Paulo' shall we say - and their customer service is to the standard of a Michelin Star maître d'. If we were a primary school teacher we'd give him a Gold Vape. If you have the displeasure of being addicted to nicotine - better hope you have the pleasure of being served by this 'Paulo'. 5/5 for them alone. (Honestly they're so good they could use a teaspoon to feed you a bucket of poo and you'd be happy about it).

Always a great time checking out Cosmic K Rd , The Girls/Tall guy usually there are really bubbly and seem to know quite alot about their products and have given me abit anecdotal experience about products Ive been interested in, Great variety of stock in alot of categories

Sadly staff at this location are really rude. Was in there for hair dye and was ordered out of the store because I have a mask exemption. I have a vaccine pass as well to show I'm vaccinated but I wasn't even given a chance to show this. The guy was really rude about it. I get it, I'm a retail manager myself and times are tough. But this not the way to handle it.

Amazing place with lots of unique pieces. Alex at Cosmic K road, was super friendly and patient in explaining any questions we had.Got myself my first vape in NZ over here, and I am quitr satisfied

I bought a salt lamp and I couldn’t test it in store and when I got home the bulb was bright red. Wasn’t on the packaging at all and i’m not entirely sure if the bulb can even be changed but I will have to try, since they didn’t give me a receipt to return :( staff were also kind of rude and didn’t even speak to me when I made small talk? just a bit of a strange experience.

I've been to a couple of cosmic stores but this one was by far the best I've been to great atmosphere and wonderful staff thank you so much for your help shan! :)

Love this place. Honestly if you are into having colourful hair. This is the place to buy hair dye. Even has some special deals like buy 2 for 40.